Telesales Assistant Manager

3 weeks ago


Farnham, United Kingdom HAWK BROWN RECRUITMENT LTD Full time

**Telesales Assistant Manager**
**Farnham**
**£30-33K per annum, £38K OTE**

Due to expansion my client is seeking a Telesales Assistant Manager to join their Telesales team. Reporting to the Sales Director you will be responsible for delivering departmental KPI’s, whilst acting as a mentor and motivator for the other members ofthe telesales department. You will:

- Monitor, collate and report on daily, weekly, and monthly sales records for individuals, teams, and the department
- Conduct morning sales meetings
- Train new starters on all products
- Ensure all new starters are welcomed and inducted into each of the teams
- Ensure the departmental KPIs are met successfully
- Be part of products and development in new products / systems
- Conduct team reviews on a monthly basis
- Support the Internal Sales Director in developing the sales department, providing feedback for improvements wherever necessary
- Identify and pursue opportunities for cross-selling Group products and services to generate business and increase profitability
- Make follow-up phone calls to prospective clients to confirm receipt of information, overcome potential objections, and possibly re-sell the proposition
- Provide feedback to management of potential improvements to existing procedures and scripting
- Support colleagues and team members with professional problems, working to help them to resolve any issues
- Have previous experience in a supervisory/people management capacity
- Have a proven track record in a fast-paced sales environment
- Have strong organisation skills
- Have the ability to drive, inspire and motivate a team
- Have strong communication skills

Working hours are Monday to Thursday 8.30am-5.30pm, and Friday 8.30am - 5.00pm



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