Administartor

Our client, a well-established financial organisation, are currently looking for an Administration Assistant to join their busy team.
- To ensure all registration, amendment and cancellation requests are process within company guidelines and within KPI's.
- To ensure all direct mail and ad-hoc registrations are completed within company KPI's.
- To assist with bulk registration processing where required, ensuring that all bulk rejections are processed within company KPI's.
- To ensure any issue that is over and above the limits of authority are escalated immediately to the Administration Manager.
- To conform to all company policies in force at all times i.e. the security of corporate information, electronic mail policy and computer usage policy.
- To conform to legislative and procedural policies in force at all times e.g. FCA Regulations, DPA requirements.

Previous administration and customer service experience is essential for the role.

Experience

Working hours

Please note, for the first few months the role is fully office based (Monday-Friday 8:45am-5pm) due to the training period, once the training is completed your role will become hybrid - as below:
Week 1 (from home) - Monday - Friday 8:30 - 4:45pm

Week 2 (in the office) - Monday - Saturday 8:45 - 5pm

Week 3 (from home) - Monday - Friday 9:15 - 5:30pm

REPEAT

Additional information
- 25 days holiday plus bank holiday plus additional bank holiday
- Pension Scheme
- Onsite parking

Headway Recruitment is acting as an Employment Agency in relation to this vacancy. Headway Recruitment are an equal opportunities employer and we are committed to a policy of diversity, equality and inclusion.