Dayshift Transport Controller

6 months ago

Hamilton, United Kingdom KAREN YUILL RECOVERY LTD Full time

**Full job description**

We have an exciting opportunity for a **Dayshift Transport Controller** to join our team, based at our main office in Hamilton. This is a full-time, permanent position on working 1st and 2nd week Monday to Friday (10am - 7pm) / 3rd week Monday to Wednesday (10am - 7pm) and 7am to 7pm Saturday and Sunday.

**Key Roles and Responsibilities will include**:

- Receiving customer phone calls, accepting and distribution of roadside assistance instructions to drivers.
- Liaising with drivers to ensure high level of customer service and efficiency are reached and maintained
- Liaising with external contractors to secure additional operatives if required
- General office work and updating internal recovery back - office systems.
- Strong IT literacy skills and a good understanding of all Microsoft Office systems
- Ability to work in a fast paced and demanding environment and use own initiative
- Good geographical knowledge of Scotland, especially the local area
- Excellent time management skills
- A polite and conscientious telephone manner
- Excellent administration and organisational abilities
- Excellent communication skills
- Eye for detail
- Team player.

**Experience and Qualifications**:

- Experience working within the Despatch department of a Transport Company
- Experience working within the Vehicle Recovery Industry is advantageous but not essential as full training will be given.
- Experience with APEX/RMS is advantageous but not essential as full training will be given.

**Salary and Benefits**:

- Earn between £27k-£29k
- Day Shift - 1 weekend in 3.
- 10am-7pm / weekend 7am -7pm
- 28 days holiday
- Company pension contributions
- Life insurance
- Free on-site parking

**The Company**:

- Karen Yuill Recovery Ltd is a family run business operating in its 21st year of business, a leading provider in the Recovery Industry.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

Work Location: In person

Reference ID: Controller

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