Pb3, Casework Support Officer, Eo, Perm, Liverpool

3 months ago

Bootle, United Kingdom Charity Commission Full time

**Details**:
**Reference number**:

- 291506**Salary**:

- £25,303 - £26,430**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- CC - Regulatory Services**Type of role**:

- Other**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bootle, North West England, L20 7HSAbout the job

**Job summary**:

- Do you enjoy working with senior leaders in a fast-paced environment?
- Are you a skilled collaborator and able to influence upwards?
- Do you enjoy a challenge working in a casework environment?

You will provide important support to the Assistant Director of Casework and the wider Assistant Directorate management team enabling them to drive forward casework outcomes and business plan deliverables effectively.

Developing an excellent working knowledge of the teams within the Assistant Directorate the post holder supports is an important part of the role, as well as building effective working relationships and working collaboratively across the wider Directorate will be necessary to be effective in this role.

While the role will report to the Assistant Director, it will form part of the wider team within the Casework Assistant Directorate.

This is a busy post in the largest operational casework team at the Charity Commission. The successful applicant will be comfortable working with senior leadership as well as using their initiative to meet the variety of challenges which might arise. Including developing a good understanding of the casework management system (MSD)

**Job description**:

- Understand, access and interrogate the casework management system (MSD) to support casework outcomes, briefings and reporting mechanisms
- Driving activity within the Assistant Directorate by effectively motivating and influencing others to ensure that casework priorities are understood and acted upon.
- Implementing the appropriate governance arrangements for the internal management of the Assistant Directorate - providing a high-quality secretariat as needed
- Sequencing governance activities including understanding governance requirements and reviewing papers, completing an initial review of submissions, and ensuring time is planned in for the Senior Management Team to review.
- Support the drafting and preparing of high-quality papers and presentations in advance of key meetings.
- Monitoring actions and activity on behalf of the Assistant Director for their completion, influencing and negotiating as required to meet deadlines as set across the Commission. Overseeing and prioritising the Assistant Director’s inbox, resolving queries, acting as a first point of contact, and identifying relevant issues for hi-lighting to the AD as required.
- Ensuring the Assistant Director and Senior Management Team are well prepared for all meetings and events.
- Provide proactive and responsive administrative support to the Assistant Director and Senior Management Team.

**Person specification**:
Ability
- Ability to plan and prioritise competing demands to ensure deadlines are met and outcomes are successfully achieved
- A self-starter, able to work with minimum of supervision
- Able to think ahead and anticipate issues
- Able to work under pressure to tight deadlines and deliver high-quality work
- Ability to write clearly and concisely.
- Ability to interpret information and data from a range of sources

Experience
- Effectively manage a workload/task throughout its lifecycle.
- Experience in producing papers, using Word, PowerPoint and Excel

Technical
- Handling data and information sensitively in accordance with business procedures and/or law.
- Working knowledge of Microsoft Office Applications.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace

**Benefits**:
This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.

Watch this short video to find out more about us.

We operate a flexible hybrid working policy where office attendance is combined with 3 days of homeworking per week dependent on role requirements.

We recognise everyone as an individual, accepting people for who they are and treating everyone fairly.

We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 27.1%), far more than in the private sector, and a flexible, family-friendly environment, plus you can look forward to other great benefits via our ‘Perkbox’ scheme. These include everything from an interest-free season ticket loan and bicycle loan after two months to discounts on gym membership, cinema tickets and restaurants.

You will start on 25 days leave rising to 30 days after 5 years’ service and previous service with another government department

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