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Systems Implementation Specialist

5 months ago

Bristol, United Kingdom North Bristol NHS Trust Full time

The digital services and technology team within North Bristol Trust are moving the digital agenda forward with a number of key projects and system optimisation work. These are exciting and forward-thinking digital transformations that need people to assist us in delivering system support and process enhancement.

The Systems Implementation Specialist team are responsible for ensuring that best use is made of digital platforms during their implementation, steady state, and future enhancement.

As a System Implementation Specialist, you will be responsible for gathering business requirements, build/ configuration, testing, and digital learning of our clinical systems.

**Examples of the skills and experience we are looking for are**:

- Analysing clinical and administrative staff processes.
- Identifying and implementing process improvements made available through digital transformation.
- System design and build configuration.
- Testing of system changes and upgrades.
- Digital learning development and supporting staff throughout the Trust in the use of IT systems.

This is a fantastic opportunity to play a pivotal role in shaping the future of NBT’s Clinical Systems and to be part of our success at North Bristol NHS Trust.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
- please refer to the job description and person spec for the full detailed responsibilities. In summary;
**Key Responsibilities**:

- To be Subject Matter Experts for all supported systems and become experts for new systems that the Trust implements.
- To be an expert link between clinical best practice, and the design and implementation of the technical solution, through specialist knowledge of the issues and requirements of all parties.
- Manage process and workflow mapping, process re-design, including the generation of detailed systems requirement specifications.

**Knowledge and Experience**:

- The role requires an individual with proven experience of implementing successful IT Systems, with excellent knowledge around the systems life cycle. These disciplines will include, change management, testing, training and support and configuration
- Knowledge of, and/or experience in the NHS and health sector would be preferred. Experience of working in flexible and dynamic ways is essential as this role will be varied in many of its activities.
- The post holder must have experience of planning and organising their own day to day activities, including workload management, and formulating and adjusting plans to reflect changing circumstances.
- He/she must have experience of working with stakeholders, under very little guidance, especially in relation to the Support Services function.
- Able to understand the needs, objectives and constraints of customers in other disciplines.
- Experience of writing up conclusions around the abilities of systems that could solve a business problem.