Host/hostess

**Step into a World of Caring Hospitality with Hallmark Care Homes**

At Hallmark Care Homes, we're more than just a care provider - we're a family With 21 exceptional care homes across the UK, we embrace the power of nurturing relationships, making every resident feel at home with our cherished family values. Our innovative facilities and dedicated care team ensure that our residents receive the highest quality care, providing them with a comfortable and fulfilling stay.

**Be the Warm Welcomer - Join Us as a Host**

Are you a true people person with a passion for delivering exceptional hospitality? We're seeking an outstanding Host to set the bar high for our dining experience and hospitality services. Reporting to the Hospitality Services Manager, you'll play a pivotal role in ensuring that our residents and visitors are greeted with a warm, friendly, and professional demeanour. Customer service will be at the heart of what you do, and you'll also support enablement when needed.

**Your Journey as a Host**:

- Welcome residents, relatives, and visitors with a warm and friendly attitude, always ensuring a professional image.
- Assist the Reception and Lifestyle Teams with relevant activities to create a vibrant and engaging atmosphere.
- Empower residents to maintain independence by offering support with refreshments and room service.
- Ensure dining rooms and communal areas are beautifully presented, clean, and well-stocked to enhance the residents' experience.

**Be an Outstanding Ethical Star**: At Hallmark Care Homes, we hold our team members in the highest regard. To flourish in this role, you'll be:

- ** Outstanding**: Our residents and communities adore us for our remarkable team, and we know you'll be no exception.
- ** Ethical**: Doing things the right way is at the core of who we are. Our Charter guides us every step of the way.
- ** Customer Service Focused**: With 2 years' experience in a similar role, ideally in the food and beverage industry, you'll be the epitome of exceptional service.

**Unlock Your Perks**: Working with us means joining a values-driven company that treasures its people as the greatest asset. Here's what you can expect:

- ** Industry-Leading Training**: Elevate your skills and career with our outstanding training and development programs.
- ** Excellent Benefits**: Enjoy a pension, life assurance, and optional healthcare as standard.
- ** Hallmark Rewards**: Access exclusive rewards and discounts through our Hallmark Rewards scheme.
- ** Work-Life Balance**: We believe in a harmonious work-life balance, nurturing your well-being.

This is your chance to become part of something extraordinary. Send us your CV today, and let's embark on a fulfilling adventure together.
- Join Hallmark Care Homes, where care and compassion are at the heart of everything we do._

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