Patient Access Officer
3 days ago
**_This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care._**
**Location**:The Harley Street Clinic - Outpatients
**Contract**:Permanent & full time - varied shifts between a mix of early or late shifts (7:30 am - 8 pm)
**Salary**:£23,000-£25,000 per annum _dependent on skills & experience_
**Employment Package**: We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.
Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.
- There is parking
**About the Role**
We have an exciting opportunity for a Outpatient Patient Access Officer. As a Patient Access Officer, you will play a vital role in delivering a high-quality administrative service to patients.
Your duties as an Outpatient Patient Access Officer will include providing a comprehensive range of administrative services to patients, consultants and other third parties that will assist in promoting the successful management of all aspects needed to facilitate a seamless patient pathway.
**Duties include but are not limited to**:
Coordinating and facilitating the Patient pathway for Fertility Treatment including consultation appointments ensuring that all patients meet the HCA criteria to enable successful and full financial settlement relating to all patient visits. Formally registering pre-admit and admit all patients and guarantee 100% accuracy when requesting and transferring information to HCA database. Managing and maintaining the patients record for the duration of their visit Keeping all parties fully informed of any deviation to patient journey Responding promptly to any patient/third party requests Managing cash transactions and the provision of appropriate receipts Coordinating and facilitating Radiology, Cardiology, Physiotherapy and other outpatient bookings including consultation appointments for Consultants on CWS, Meditech.
- Excellent spoken and written English
- Knowledge of relevant hospital policies and procedures
- Excellent communication skills
If you would like to join HCA Healthcare UK as a Patient Access Officer and be part of an organisation shaping a healthier tomorrow, we invite you to apply.
**Ideally we are looking for someone with**:
- Previous Administrative experience is essential, ideally private
- Computer literacy
- Good general level of education
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