Customer Service Assistant-school Leisure Assistant

3 weeks ago

Birmingham, United Kingdom Vivify Venues Full time

This role comprises **evenings, weekends**, and **school holiday camps**

**Contract Type**:part time, 0 hours, permanent

**Address**: Starbank Rd, Birmingham B10 9LR

**Job Purpose**:To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.

**Report to**:Regional Operations Manager

**Role and Responsibilities**:

- To deliver a world class experience for our community hirers, ensuring all customers receive a positive and rememberable experience.
- Assist with the setting up of rooms for lettings & other school related events.
- Ensure that the Health & Safety Guidance is always adhered to and report any hazards or faulty equipment via our company platform.
- Undertake light cleaning duties to ensure that the school’s premises are always left as found.
- Completion of training modules, aiding the understanding and knowledge of the role, such as Manual handling, Safeguarding and fire safety.
- To complete all Health and Safety checks due diligence throughout the shift to ensure the high standards of the school, ground and environment are maintained.
- Unlock & lock the school whilst ensuring the security & safety of the site.
- Due to the nature of our business, you may be asked at times to complete other duties and responsibilities to support the school and the team.

**Behaviours / Experience**:
**Our Community Host Need to be**:

- Of an outgoing personality, with a positive mindset.
- Competent with administrative duties.
- Organised - to ensure we provide the best customer experience to all our hirers.
- Have the desire to learn and develop both behaviours and competencies specific to the role.
- Willing and able to participate in learning and development opportunities.
- Passionate about making a difference within the community.
- A great communicator with all staff within Vivify, the School stakeholders and Community Hirers
- Flexible - to be able to adapt to amended bookings.

**Our Community Hosts need to behave**:

- With confidence when communicating to all hirers.
- With a professional and positive attitude.
- With enthusiasm, energy, and a positive outlook.
- With passion for your role, the Community Purpose, and the Company.
- With drive and determination to succeed in the role.

**Process**:
2. We will contact you for a short interview

3. If you are successful, we will be starting the onboarding and **Enhanced DBS checks **(all funded by the company)

4. Start day and training

**Safer Recruitment Policy.**

This role requires us to run **a DBS check **before starting your first day.

**Job Types**: Part-time, Permanent
Part-time hours: 0-15 per week

**Salary**: £6.83-£10.00 per hour

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- This is a lone working role and, by law, any employee must be aged 18 or over in order to qualify for a lone working role. Do you qualify to be a lone worker?
- This is an on-site role, how do you plan to commute to the site?

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Application deadline: 31/01/2023
Reference ID: Starbank
Expected start date: 01/02/2023

  • Customer Service Assistant-school Leisure Assistant

    4 weeks ago

    Birmingham, United Kingdom Vivify Venues Full time

    This role comprises **evenings, weekends**, and **school holiday camps!** **Contract Type**:part time, 0 hours, permanent **Location**: 256 Hob Moor Rd, Birmingham B10 9HH **Job Purpose**: To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their...

  • Customer Service Assistant

    3 weeks ago

    Birmingham, United Kingdom Ritz Recruitment Limited Full time

    Part-Time Customer Service Assistant, Birmingham, B4 Temporary Ongoing - £11.44 per hour - Weekly Pay - Immediate Start 24 hours/3 days a week on a rotating schedule, including weekends Great opportunity to join a dynamic team at a bustling student accommodation in Birmingham. We are seeking a proactive and motivated Customer Service Assistant with...

  • Customer Service Assistant

    7 days ago

    Birmingham, United Kingdom Bloom Partners Marketing Full time

    **About us** Bloom Partners Marketing is a small business in Birmingham. We are professional, rewarding and collaborative. Our work environment includes: - Modern office setting - Casual work attire - Regular social events - Company perks We are looking for an enthusiastic and driven Customer Service Assistant to join our team on a full-time basis in...

  • Customer Service Assistant

    22 hours ago

    Birmingham, United Kingdom World Duty Free Full time

    Customer Assistant Customer Service Advisor Location Birmingham Airport Pay competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract Full Time 35 hours per week Working pattern - 3 on 3 off (3 weekends off in a row) or set shift pattern between the hours of 4am 10pm, will be discussed at...

  • Customer Services Assistant

    1 week ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- KINGS NORTON, THE GREEN - 100266 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    3 weeks ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £12.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- KINGSTANDING STORE - 100406 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Services Assistant

    1 week ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- KINGS NORTON, THE GREEN - 100266 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    6 days ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 16 - Company Name- COURT OAK ROAD STORE - 100412 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- SUTTON COLDFIELD STORE - 100420 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 16 - Company Name- DYAS ROAD STORE - 100714 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- SHARD END BIRMINGHAM - 100737 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Fixed Term - Hours Per Week- 12 - Company Name- SHARD END BIRMINGHAM - 100737 - Contract Dates- fixed term **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- VICARAGE ROAD, KINGS HEATH - 100789 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- HILL TOP WEST BROMWICH - 100736 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- SUTTON COLDFIELD STORE - 100420 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- SUTTON COLDFIELD STORE - 100420 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    1 month ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- ACOCKS GREEN - 100717 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Services Assistant

    4 weeks ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- COURT OAK ROAD STORE - 100412 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...

  • Customer Services Assistant

    4 weeks ago

    Birmingham, United Kingdom Central England Co-operative Full time

    Location- BIRMINGHAM - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- HAWTHORN ROAD STORE - 100401 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Assistant

    4 weeks ago

    Birmingham, United Kingdom Make Agency Ltd Full time

    As a Customer Assistant, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others. **Duties**: - Assist customers with...