Enhanced Care

4 weeks ago


StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

We are currently looking for an enthusiastic and highly motivated Registered health care professional to join our highly professional and motivated directorate to support the development and delivery of an Enhanced Care and Enhanced Care Activity Room service. The post holder will be supported and managed by Care Group 1 (healthy lives) and work with discharge team to support discharges of patients.

The Enhanced Care and Activity Room Coordinator will be an autonomous practitioner responsible for the assessment and subsequent planning of care for patients presenting with complex health and social needs.

They will be responsible for coordinating an integrated, comprehensive and person-centred service, working collaboratively with multi-disciplinary team members to ensure a high and consistent standard of both ward based enhanced care and activity room enhanced care is delivered to individual patients across the Trust to optimise patient outcomes.

This post is firmly based in clinical practice and involves working directly with patients, carers and multidisciplinary teams.

This role will be suited to a dynamic and forward thinking professional who is ready for a new challenge

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Job Purpose
1. They will work alongside the enhanced care co-ordinator/Discharge co-ordinators to provide a cross over service into enhanced care and discharge assessments when required.
2. This post is firmly based in clinical practice and involves working directly with patients, carers and multidisciplinary teams. The remaining time will be utilised in education, audit, research, leadership and service development.
3. They will manage a team of Enhanced care workers who are employed to provide enhanced care to patients who require increased supervision and support due to complex health and social needs.
4. They will be responsible for coordinating an integrated, comprehensive and person-centred service, working collaboratively with multi-disciplinary team members to ensure a high and consistent standard of therapeutic care is delivered to individual patients across the Trust to optimise patient outcomes.
5. The Enhanced and Activity Room Coordinator will be an autonomous practitioner responsible for the assessment and planning of care for patients presenting with complex health and social needs.

Key Result Areas
1. To coordinate a specialist service for patients who have complex health and social needs. Complete relevant assessments required and allocated enhanced care workers to patients.
2. Supervise a team of enhanced care workers.
3. To assist in the identification and development of clinical protocols and strategies to support and enhance the continuity and standard of enhanced activity room whilst ensuring equity of access to the service.
4. To identify, implement and maintain a suitable mechanism for referrals to the Enhanced Care Activity Room.
5. To provide expert advice and support to patients, their families and other healthcare professionals throughout a patients admission and stay in hospital.
6. To be actively involved in in-patient assessment for suitability and access to the enhanced care activity room, liaising with ward staff and other health care professionals to ensure high quality care is provided when required.
7. To ensure that patients and their families are fully informed and supported by providing appropriate information and guidance.
8. To liaise with the ward staff to ensure and support appropriate and timely assessment and planned care plans for patients, for example Mental Capacity Assessment (MCA) and Depravation of Liberty (DOLs).
9. To develop integrated care plans for patients referred to the Enhanced Care Activity Room for intervention and support.
10. Promote close working relationships with, for example, Registered Nurses, Ward Matrons, Medical staff, Specialist nurses, Therapists and the Adult Vulnerability Team.
11. To actively involve service users in providing feedback of their experience of the current service and suggestions for improvements.
12. To participate in relevant work at Directorate level t


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