Hvac Supervisor

Since 1987, Mitie's 68,000 employees have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people every day, and we're very proud of this. So join us and together, there's no limit to what we can achieve.

**Working within Central Government & Defence (CG&D), USVF (United States Visiting Forces) Team, in a fast-paced and challenging environment providing Facilities Management support and Customer Services/administration activities based at RAF Mildenhall (Role is 08:00 to 17:00 Monday to Friday).**

Job Overview
- Proactively deal with all client queries providing feedback and escalation where appropriate.
- Ensure all planned and reactive works are scheduled, planned, delivered and updated on Archi bus in line with contract requirements and customer expectations.
- Initiate stakeholder discussions to identify and agree an appropriate safe system of work to progress tasks, promptly preparing SSOW documentation to undertake works in line with legislative, client and MITIE requirements.
- Ensure adequate pre-job briefs, supervision arrangements, workforce inspections, quality assurance and LFE is completed through team operations.
- Take a proactive approach to WIP, including progress updates, issue resolution, forecasting, escalation and completion.
- Work with the planning team to schedule all planned and reactive tasks, ensuring efficient utilisation of resources to deliver optimum performance.
- To report all incidents, accidents and near misses, including non-compliant or unsafe conditions, at the earliest opportunity.
- Deliver regular team briefs and consult with the workforce to proactively engage, address and escalate issues.
- To undertake workforce audits and assurance on the workforce
- Attend and fully participate in training and appraisal activities as the business requires.
- To positively coach, mentor and develop team members to reach their full potential, including support in achieving Sellafield Mechanical nominations.
- Experience of maintenance, testing and fault finding on a variety of HVAC systems.
- Qualified with a good understanding in Refrigeration and Air Conditioning specifically F-Gas regulations.
- Time served in an Air Con specific service role (not installation),
- Experience working with commercial equipment including split systems and small chiller plant, not domestic Installers.
- To assist management with all reasonable requests and undertake additional duties in line with capabilities.

**This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.