Team Administrator
4 weeks ago
To provide a professional administrative service to the MSK & Podiatry Teams based at Whitegate Health Centre, Whitegate Drive, Blackpool.
This requires the daily computer use of Patient Administration Systems and Microsoft Office programmes.
The work primarily involves administrative duties such as handling telephone appointment bookings and enquiries from patients, reception, and general clinical administration duties, including registration and processing of patient referrals into the Service.
Essential requirements are to ensure the confidentiality of any information obtained regarding patient care, maintain effective communications with all colleagues, patients and visitors and to work effectively as part of a team.
Adhere to administration processes when carrying out tasks. Uphold our admin team values and ethos always.
Process referrals, deal with patient enquiries, answer telephone calls, liaise with clinical team, provide administrative support as required.
The MSK & Podiatry Service is split across various sites in Wyre and Fylde - Fleetwood Hospital, Whitegate Health Centre, Blackpool Victoria Hospital and Lytham Primary Care Centre and others. This post is based at our Whitegate location supporting the clinical physiotherapy and tier 2 teams and podiatry teams working there.
Process electronic and paper referrals; following clinical triage, appoint patients to clinics using the e-Referral and EMIS computer systems or refer patients onward to other healthcare services.
Ensure cancelled appointments are filled enabling clinics to be fully booked at all times. Support Team Supervisor in monitoring clinic capacity. Outcome clinics in accordance with procedures, e.g. DNA Policy, Cancellation Policy, Discharge process etc.
Answer telephone calls promptly dealing with enquiries, bookings and messages in a polite and friendly manner, being sensitive and respectful of diversity.
Professionally 'meet and greet' visitors to clinic reception, arrive/rebook into clinics and handle enquiries in an efficient and pleasant way.
Update patient information in EMIS and add administrative notes to the patient record.
Maintain accuracy of data quality in EMIS and eRS by cleansing and closing patient activity lists.
Submit and record investigation requests and monitor reports using Hospital systems, e.g. Cyberlab, ClinicalHub to assist clinical staff. Use EMIS 'Tasks' to keep clinical staff informed of progress of investigations.
Scan treatment related documents to the patient record in EMIS.
Assist in monitoring, ordering, receiving and safe storage of stationery and pharmacy items.
Use the team mailbox to send information and receive queries relating to patient care.
Participate in all aspects of general office duties.
Attend and participate constructively in team meetings and the staff appraisal programme, in order to update skills, knowledge and to contribute to service development.
Handle patient complaints calmly as they arise and refer to Team Supervisor/Team Lead as required.
Assist in collating a prompt response to Subject Access Requests.
Report promptly any issues/faults as they arise to relevant Department, e.g. IT, Estates, Help Desk etc.
Assist the Team Supervisor in the training of new team members.
Undertake all mandatory training as stipulated by the organisation.
Communicate clearly to the Team Supervisor any difficulties in carrying out these duties.
The above list of duties and responsibilities is not fully comprehensive and may vary across teams according to clinical requirements.
-
Team Administrator
1 month ago
Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full timeAre you looking for an exciting opportunity to develop a career as an administrator within a busy Community Neighbourhood team, supporting a range of health professionals. This role within community neighbourhood could be your stepping stone to pursue a job in the area of your choice. With the comprehensive induction, training and highly recognised...
-
Locality Administration Team Leader
1 day ago
Blackpool, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeAt LSCFT we are passionate about providing high quality patient centred care. We are currently recruiting a forward thinking, reliable and enthusiastic individual to join our service. An exciting opportunity has arisen for a Deputy Administration Lead, to work across the North CAMHS localities. We are looking for a highly motivated, enthusiastic, and...
-
Administrator
4 weeks ago
Blackpool, United Kingdom Bridge of Hope Full timeWe are looking for an **Administrator** to join our clients established and thriving team! **Administrator** £21,000 **Administrator** hours: 9am-5:30pm Monday to Friday **Administrator** company benefits: - 25 days holiday + BH - Onsite Parking - Structured training - No weekends **Administrator** Roles and responsibilities: - Manage assets for all...
-
Administrator
4 weeks ago
Blackpool, United Kingdom Bridge of Hope Full timeWe are looking for an **Administrator** to join our clients established and thriving team! **Administrator** £23400 **Administrator** hours: 9am-5:30pm Monday to Friday **Administrator** company benefits: - Annual bonus - 25 days holiday + BH - Onsite Parking - Structured training - No weekends **Administrator** Roles and responsibilities: - Manage...
-
Administrator
17 hours ago
Blackpool, United Kingdom Bridge of Hope Full timeWe are looking for an **Administrator** to join our clients established and thriving team! **Administrator** £23400 **Administrator** hours: 9am-5:30pm Monday to Friday **Administrator** company benefits: - Annual bonus - 25 days holiday + BH - Onsite Parking - Structured training - No weekends **Administrator** Roles and responsibilities: - Manage...
-
Administrator
5 days ago
Blackpool, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeThe post holder will provide a comprehensive administration and information service across the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided. The post holder will be aligned to a specific team and is required to work flexibly in response...
-
Administrator
1 month ago
Blackpool, United Kingdom Bridge of Hope Full timeThe Recruitment Co are currently recruiting for a **Administrator** to work for an established, growing business in the **Blackpool **area. **Administrator **salary: £23,400 **Administrator** hours: 9am - 5.30pm Monday to Friday (37.5 hours per week) **Administrator** company benefits: - 25 Holiday days + Bank Holidays - Onsite parking - Structured...
-
Administrator
1 month ago
Blackpool, United Kingdom Clearwater People Solutions Full timeAttention all Administrators! An amazing opportunity is on offer….. Our client, a specialist within energy data, is looking for an Administrator to join their ever growing team. The role of the Administrator will be to support on licensing, data management, and training. What the Administrator will be doing: Be the first port of call for all customer...
-
Team Administrator
5 days ago
Blackpool, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full timeWe are looking to recruit a Team Administrator for the Texting Service Team based in the Fylde Coast. The post holder will have excellent communication and organisational skills, be proactive with the ability to work in a team, be motivated and able to work with all staff including Volunteer Co-ordinators, Shift Supervisors and Volunteers. The post holder...
-
Administrator
3 weeks ago
Blackpool, United Kingdom The Recruitment Co Full timeThe Recruitment Co are currently recruiting for a Administrator to work for an established, growing business in the Blackpool area. Administrator salary: £23,400 Administrator hours: 9am - 5.30pm Monday to Friday (37.5 hours per week) Administrator company benefits: 25 Holiday days + Bank Holidays Onsite parking Structured training Administrator Roles...
-
Administrator
2 weeks ago
Blackpool, United Kingdom Clearwater People Solutions Ltd Full timeAttention all Administrators! An amazing opportunity is on offer….. Our client, a specialist within energy data, is looking for an Administrator to join their ever growing team. The role of the Administrator will be to support on licensing, data management, and training. What the Administrator will be doing: Be the first port of call for all customer...
-
Administrator
2 weeks ago
Blackpool, United Kingdom The Recruitment Co Full timeThe Recruitment Co are currently recruiting for a Administrator to work for an established, growing business in the Blackpool area. Administrator salary: £23,400 Administrator hours: 9am - 5.30pm Monday to Friday (37.5 hours per week) Administrator company benefits: 25 Holiday days + Bank HolidaysOnsite parkingStructured training Administrator Roles and...
-
Administrator
2 days ago
Blackpool, United Kingdom AC Electrical Services (NW) Ltd Full timeJob Overview: **This is a part time role for up to 30 hours a week.** **Duties**: - Perform data entry tasks accurately and efficiently - Organize and maintain physical and computerised files - Type quotes for contract managers - Monitor inbox - Coordinating lifters - Coordinate with engineers to manage small works projects - Assist with administrative...
-
Administrator
1 month ago
Blackpool, United Kingdom PDS Medical Full timeOpportunity for a go-getting Administrator to join the People & Wellbeing Team! - Contract - 6 months - Hours - Full-time - Location - Newfield House, Vicarage Lane, Blackpool, Lancashire, FY4 4EW - Salary - £10.42 an hour Main duties of the role The post-holder will work within the People and Wellbeing team for FCMS. This role will ultimately support the...
-
Administrator
1 month ago
Blackpool, United Kingdom PDS Medical Full timeOur Primary Care Support team are looking for a go-getting Administrator! - Contract - Permanent - Hours - 18 hours over 7 days - Location - Newfield House, Blackpool, FY4 4EW - Salary - £10.30 an hour Main duties of the role The post holder will work as part of a team providing a full administrative service to ensure the smooth operation of the...
-
Administrator
2 weeks ago
Blackpool, United Kingdom Smiths Equipment Hire Limited Full timeWe are looking for a Administrator to join our busy Blackpool Head Office. This is a varied position within a close knit environment, requiring someone who is highly organised, able to multi-task, and who is able to work under pressure to set deadlines. The main focus of the position is to undertake all administrative works for the sales department and to...
-
Administrator
1 week ago
Blackpool, United Kingdom Smiths Equipment Hire Limited Full timeWe are looking for a Administrator to join our busy Blackpool Head Office. This is a varied position within a close knit environment, requiring someone who is highly organised, able to multi-task, and who is able to work under pressure to set deadlines. The main focus of the position is to undertake all administrative works for the sales department and to...
-
Administrator
7 days ago
Blackpool, United Kingdom Reed Business Support Full timeWe are currently recruiting for an Administrator to join a well established and growing distribution business based in Blackpool. Specialising in the distribution of high quality products to the kitchen industry to trade customers all over the North of the England. Proud to offer excellent customer service and quick delivery times, this business are now...
-
Administrator
2 weeks ago
Blackpool, United Kingdom Ocean Recovery and Wellness Centre Full timeOcean Recovery & Wellness Centre is unique and innovative private Residential Detoxification and Rehabilitation Centre situated on Blackpool's North Promenade with superb views of Blackpool beach and the sea. Our clients are at the heart of everything we do, and we believe that the care experience we give them should never be less than excellent, supporting...
-
Administrator
1 month ago
Blackpool, United Kingdom PDS Medical Full timeOpportunity for a go-getting Administrator to join the Recruitment Team! - Contract - Permanent - Hours - Part-Time (22.5 hours per week) - Location - Newfield House, Vicarage Lane, Blackpool, Lancashire, FY4 4EW - Salary - £11.00 per hour Main duties of the role The post-holder will work within the People and Wellbeing team for FCMS, with a large focus...
