Healthcare Assistant

7 months ago

West Malling, United Kingdom GenesisCare Full time

**We are looking for a Healthcare Assistant to join the team at our centre based in Maidstone (West Malling).**

As the Healthcare Assistant you provide support to the clinical teams, nursing staff, consultants and diagnostic radiographers by performing tasks that facilitate the smooth running of our services as well as positively and proactively contributing to building strong and enduring relations with all stakeholders including consultants, patients, clinical and non-clinical colleagues.

**Hours**:Full time, permanent, Monday-Friday

**What you’ll do**:
Key areas for the role:

- Answer telephone and relay messages promptly
- Prepare units prior to treatment
- Prepare clinic rooms prior to consultant clinics
- Prepare clinic lists and medical records

Your key responsibilities:

- Prepare specialist trolleys prior to clinics and procedures
- Ensure general tidiness of consulting rooms and clinical areas
- Maintain clean environment, adhering to infection control policy
- Ensure adequate stocks are maintained, ordering stock where needed
- Provide chaperone service when required
- Participate in provision of care to patients as directed by nurses, radiographer or consultants
- Assist consultants and nurses with clinical procedures
- Supervise/assist patients with dressing as required
- Supervise/assist patient’s mobility
- Act as patient advocate at all times
- Promote the centre as a provider of high-quality healthcare
- Record temperature, pulse, respirations, blood pressure and accurately chart when required, report abnormal readings to qualified nurse or consultant
- Obtain blood and other samples from patients and ensure their correct and safe storage and transportation to the laboratory
- Perform simple dressings (aseptic technique), accurately record in evaluation, ensuring it is countersigned by a qualified nurse
- Adhere to company standards in respect of appearance, behaviour and demeanour at all times
- Where required, provide assistance to the radiographers in the MRI and PET CT suites
- Assist with admin in pharmacy department
- Carry out any other duties appropriate for a post of this nature
- Ensure that patient confidentiality is maintained in respect of personal information in accordance with GenesisCare polices and statutory legislation

**What you’ll have**:
Experience and skills:

- Strong relationship building skills
- Able to work flexibly to achieve GenesisCare business objectives and meet unpredictable demands
- Good communication skills
- Experience in venepuncture (Not essential - can be trained in house)
- Evidence of effective staff liaison and co-operative working
- Evidence of an empathetic approach to patients and or customers
- Experience in the healthcare sector
- Experience in a customer focused environment
- Able to demonstrate a professional approach at all times whilst under pressure
- Smart and well presented - Confident, articulate, diplomatic and tactful
- Able to demonstrate flexibility with work hours and cover for others
- Prepared to travel to meetings and training courses if required

Qualifications and Knowledge:

- NVQ level 3 in Health & Social Care (or QFC)
- Have a level of understanding of customer care
- Have an awareness of UK health environment
- Have an awareness of data protection and patient confidentiality

**What’s in it for you**:
Do your life’s best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers

At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you
- Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
- Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
- We’ll look after you and your family with free radiotherapy treatment.
- Plan for your future with a competitive Company Contributory Pension Scheme
- Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
- Save on your parking costs with free car parking at most of our centres.
- Treat yourself with access to a wide range of retail discounts.
- Join a global employer and open opportunities to work in other countries.

**Who we are**:
Joining the GenesisCare team means a commitment to seeing and doing things differently. Asking what if and why not? And focused on getting the best possible outcomes for our patients so they can live better for longer.

We are 5500+ highly trained healthcare professionals and support staff across Australia, the U.K., Spain, China and the United States, designing innovative treatments and care for people with cancer and heart disease.

**Global care**

Across the world, we have more than 440+ cen

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