Bistro Waiting Staff

3 months ago


Coleraine, United Kingdom The Lakes at Moorbrook Full time

**Introduction**

Discover Moorbrook, where the harmony of nature and leisure creates a peaceful escape on the edge of the breath-taking Binevenagh Area of Outstanding Natural Beauty (AONB). Sprawling over 17 acres with serene lakes offering views towards Portrush and the wild Atlantic coast, Moorbrook presents a unique blend of leisure, nature, and wellness activities designed to rejuvenate the spirit and foster community connections

**Our Facilities Include**:

- **Leisure Fishery**: A series of pristine lakes, offering serene fishing experiences
- **Café Bistro**: A cozy spot to enjoy local delicacies with a view
- **Nature Trail & Honeybee Hives**: Immerse yourself in the beauty of nature and the fascinating world of bees
- **Play Park**: A safe and fun environment for children to explore and enjoy
- **Proximity to Local Attractions**: Just 3 miles from a mainline train station, within easy reach of two blue flag beaches (Downhill and Castlerock), National Trust properties (Mussenden Temple and Hazlett House), Downhill Forest, and Binevenagh Mountain

Operated by the charity **Ashes to Gold**, Moorbrook is more than just a leisure destination. We are committed to transforming lives through purposeful activities that foster confidence, motivation, and self-belief. Our vision for Moorbrook is to create a sanctuary that not only offers activity-based wellbeing but also serves as a vibrant hub for social connection. Whether you're a local resident or a visitor from afar, we invite you to experience a place where you can relax, learn, and leave feeling restored and connected.

Moorbrook Café Bistro attracts guests from the local area as well as national and international visitors. Some of our guests may be here to relax, to catch up with friends, to celebrate a remarkable event or simply to eat, drink and be restored. Regardless, it is our mission to ensure their visit is stress free and that they leave feeling better than when they arrived. Your role is key to ensuring that the experience of all our guests is the very best it possibly can be.
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**Hours**

The days and times of work will be on a rota basis and will be variable. You can expect to work between Wednesday and Sunday, normally between the hours of 9am and 5pm. Flexibility is expected, and some evening work may be required.
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**Duties**
- The role entails working brunch and lunch service as well as occasional dinner service
- Providing excellent customer service to ensure guest satisfaction
- Making menu recommendations, answering questions, and sharing information with café bistro guests
- Taking orders and processing payments for guests at tables
- Prepare drinks and delivering food and beverages to café bistro guests
- Meet and greet restaurant guests when applicable
- Work well and closely with the barista and kitchen teams
- Prepare tables by setting and replenishing condiments and cutlery
- Clear tables professionally & ensure all relevant service areas are clean and tidy
- To clean the toilets as required by the rota, and to check on them hourly when on shift
- To clear plates, hand wash dishes and operate the dishwasher as required
- It is expected that all restaurant team members abide by the Health and Safety legislations and guidelines
- To provide support to other areas of the Moorbrook team
- Any other reasonable duties as required to fulfil the needs of the business
- Two t-shirts, or polo shirts, and an apron will be provided, however, you must bring your own practical, clean work shoes as well as black trousers and, if preferred, a black long sleeve under top. In addition, it is your responsibility to keep your work clothes clean and tidy

There may be opportunities to get involved in activity delivery/facilitation at Moorbrook and in the local area - if you have an activity qualification or a particular interest and appropriate experience, indoors or outdoors, then please be sure to let us know.
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**Criteria**
- Experience in restaurant service is preferred, however, training will be provided
- Level 2 Food Safety & Hygiene would be preferred, however this can also be provided
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**Other Details**
- Pay will be in line with the living minimum wage
- You will be provided with one meal per shift
- You will report to the Moorbrook Café Bistro Manager and Moorbrook General Manager

**Job Types**: Full-time, Temporary contract

**Salary**: £8.60-£11.44 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Application question(s):

- Will you be able to reliably commute to Moorbrook in Castlerock fo


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