Shop Assistant/customer Service/sales Assistant

4 weeks ago


Thirsk, United Kingdom NWT Horseshoes Ltd Full time

Company overview:
We have been in Business for 26 years

We have 6 other shops in different locations

We pride ourselves on great customer service

Key responsibilities include:

- Taking inbound telephone calls from existing and prospective customers ensuring that sales are maximized wherever possible.
- Serving Customer in Store. Answering queries from customers both in store and over the phone.
- Giving advice and guidance on product selection to customers.
- Develop detailed knowledge of the full product range.
- Responsible for dealing with customer complaints with the support of your management team
- General office administration including filing.

**Experience**:

- Excellent attention to detail.
- Exceptional customer care
- Consistently positive, proactive and engaging, always wanting to 'go the extra mile' to ensure the best possible service.

Our Roll:

- Full product training.
- Access to one-to-one support, coaching and mentoring.

Hours: 9.00 a.m. - 3.00 p.m. Monday to Friday.

**Job Type**: Part-time

**Salary**: Minimum Wage

**Job Type**: Part-time
Part-time hours: 30 per week

**Salary**: £10.42 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thirsk: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: One location


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