Administrator

6 months ago


Tewkesbury, United Kingdom Smiths Gloucester Limited Full time

**Who are we?**

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

We are now looking for an administrator to join our team of 5 in our commercial waste/wheelie bin collections department. The role will be based in our Tewkesbury depot on Northway Lane.

Hours: 8.30-5.30pm

**What are our core values?**

If these values align with yours you are in the right place

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

**Responsibilities for the job role**:

- Booking of customer services onto system.
- Provide administration assistance to all direct sales personnel when required.
- Work closely with the Sales team and the Administration team to ensure quality customer service requirements are met.
- Preparing reports as required for the Trade Waste Team Leader and Sales team.
- Carry out the administration required for customer notification of any price increases and service variations.
- Develop and maintain customer information files.
- Allocate customer site details/services to correct operational instruction (route/lorry).
- Distribute job tickets to the correct depot where required.
- Generate and send Duty of Cares from the system, contact cash customers for payments, contact customers to return the document if overdue. Log and file returned forms.
- Deal with invoice queries and requests for credits as delegated and prior to authorisation by the Trade Waste Team Leader.

**What can we offer you?**

Life Assurance Scheme

Free on-site Parking

Corporate gym membership discount

Staff discount on skip hire

Progression opportunities

Unlimited access to mental health support


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