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Service Delivery Manager
4 months ago
I'm currently recruiting for a Service Delivery/Ops Manager to join an existing and expanding team within my public sector clients. This organisation has recently been awarded the Best Place to Work in the UK by the BCS.
The Operational Services team are expanding as they look to bring in new products to expand their service offering. As the team expands, it is essential to bring in a manager to lead the team in BAU activities, help recruit a further 10 or so Developers/Analystsand work on the strategy planning alongside the Application Manager looking to develop new products and bring these into BAU.
My clients are offering c.£50,000pa, hybrid working (once per week in Cardiff) and a generous benefits package which includes:
- 27 days holiday + bank holidays
- 21% pension contribution
- flexible work hours
- sponsorship for professional development qualifications
- lots of discounts and much more
To be successful in this role you should have prior experience in the following:
Essential:
- Service design/delivery in line with ITIL framework
- Experience managing people
- Exceptional stakeholder managementq3
Desirable:
- Project Management experience including both Waterfall and Agile methodologies
- Experience working within the public sector/NHS
My clients are looking to fill this role quickly and are conducting a single stage interview as soon as next week.
