Customer Service Advisor

6 months ago


West Yorkshire, United Kingdom Brook Street Full time

Have you ever wanted to work within the civil service? Are you confident in your customer service and administration skills? Do you enjoy communicating with a wide range of people? If you answered 'Yes', we would love to hear from you.

**Location**: Regional Payment Centre, Ailsa House, Morley, Leeds LS27 7ZT

**Salary**: £11.28ph (annually £21,702)

**Monday - Friday**, 37 hours a week, 9-5 or 8-4 (business hours from 8am-5pm)

**This is a long term on-going temporary position**

**The Role**:
We are recruiting for a Customer Service Advisor to join the **Collection and Enforcement Team** with the **Ministry of Justice** in **Morley**. This is an excellent opportunity to work within the Public Sector and join an organisation that offers training and a great working environment. The role will entail basic administration duties processing claims/fines of driving offences onto an internal police database.

**What will be your primary responsibilities?**
- To deal effectively with public and internal enquires over the telephone.
- Settling payment rates for unpaid fines of driving offences
- Use a range of computer software including word, excel and outlook and internal IT system (full training provided)
- Handle incoming and outgoing mail
- Transfer of documents to other courts
- Initiate enforcement action
- Excellent communication skills
- Customer service experience
- Positive can-do attitude
- Ability to deal calmly and professionally with customers on the telephone
- Ability to organise a busy workload

**About Us**

We recruit on behalf of some of the country's best-known organisations for roles across all industry sectors. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

**Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport



  • West Yorkshire, United Kingdom E3 Recruitment Full time

    Are you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis. **Customer service advisor job requirements** - Knowledge of using databases, MS...

  • Service Advisor

    2 days ago


    West Yorkshire, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary -£27,000 OTE - £31,500 Location - Wakefield Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...


  • North Yorkshire, United Kingdom Jark Full time

    Customer Service Advisor Sherburn in Elmet Monday to Friday 0800am - 1630pm We are currently recruiting Customer Service/Sales Advisors to join our client's team in Sherburn in Elmet. Main Responsibilities: Dealing with incoming calls; advise customers on products Dealing with all aspects of customer services - chasing deliveries, arranging collections,...

  • Customer Advisor

    6 months ago


    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Picking** **Part time - 25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **£10.60 per hour** **B&Q Glasshoughton** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Customer Advisor

    6 months ago


    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 9.00pm** **£10.60 per hour** **B&Q Thornbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    6 months ago


    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q *Glasshoughton 1341** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Advisor

    7 months ago


    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 39 hours per week** **3 Month Fixed Term Contract with potential of permanent position** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **£10.60 per hour** **B&Q Killingbeck** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...


  • West Malling, United Kingdom Clearwater People Solutions Full time

    Are you a confident Customer Service Advisor looking for a new challenge? We are working closely with a growing charity based in the Kent area to help grow their team. This is a hybrid role (after probation) with office visits expected 3 days per week. The role is currently a 12M FTC with a view to go permanent after this time. **Key Responsibilities for...


  • West Malling, United Kingdom Clearwater People Solutions Full time

    Are you a confident Customer Service Advisor looking for a new challenge? We are working closely with a growing charity based in the Kent area to help grow their team. This is a hybrid role (after probation) with office visits expected 3 days per week. The role is currently a 12M FTC with a view to go permanent after this time. **Key Responsibilities for...


  • West Bromwich, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Customer Service Advisor West Bromwich £24,500 *This location is near a tram line. Serve as the first point of contact for customers seeking to obtain advice from the business. With the primary goal to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. To provide a contact point for customer...


  • West Bromwich, United Kingdom CV-Library Full time

    Customer Service Advisor West Bromwich £24,500 *This location is near a tram line. Serve as the first point of contact for customers seeking to obtain advice from the business. With the primary goal to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. To provide a contact point for...


  • West Bromwich, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Customer Service AdvisorWest Bromwich£24,500*This location is near a tram line.Serve as the first point of contact for customers seeking to obtain advice from the business. With the primary goal to resolve all customer queries and ensure that customers are satisfied with the company’s service or products.To provide a contact point for customer and...


  • West Midlands, United Kingdom Venn Group Full time

    **Customer Service Advisor** **Start Date: ASAP** **Rate: £12.02 per hour (PAYE)** **Location: West Midlands - **_hybrid working_** **Hours: 37 Hours per week - 9am - 5.30pm Monday to Thursday and 9am - 5pm on Fridays** An opportunity has arisen for two Customer Service Advisor’s to join the Adult Social Care Enquiry Team on a temporary...

  • Customer Advisor

    6 months ago


    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **£10.60 per hour** **B&Q Thornbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Advisor

    6 months ago


    West Yorkshire, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 35 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 9.00pm** **£10.60 per hour** **B&Q Thornbury** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...


  • North West, United Kingdom Search Full time

    Customer Service Advisor Location: Manchester City CentreSalary: £23,900 basicBonus: Uncapped (Expected earnings of £28,000 with bonus)Hours: Monday to Thursday 10am - 5:30pm, Friday 10am - 4pmContract: Full time, permanent contractHolidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other...

  • Customer Advisor

    6 months ago


    Yorkshire, United Kingdom Karbon Homes Full time

    **Customer Advisors - Part time role 21hrs per week hours to be agreed (permanent role)** We are looking to appoint an enthusiastic individual to undertake the post of Customer Advisor within our Customer Service Team, who has the skills and experience to deliver for our customers. You can be based at either our York (Monkcross, YO32) or Leeds (Headingley,...


  • West Drayton, United Kingdom Careers Site Full time

    Transdev are seeking to appoint reliable and professional people to work in a busy and varied role where customer interaction and decision making are key. As a **Customer Service Advisor **you will need to proactive in delivering exceptional customer service to all passengers, drivers and Heathrow colleagues at all time whether working at Central Bus...


  • West Drayton, United Kingdom Careers Site Full time

    Transdev are seeking to appoint reliable and professional people to work in a busy and varied role where customer interaction and decision making are key. As a **Customer Service Advisor **you will need to proactive in delivering exceptional customer service to all passengers, drivers and Heathrow colleagues at all time whether working at Central Bus...


  • North West, United Kingdom Page Personnel Full time

    This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester. Client Details This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been...