Welcome & Service Assistant

4 weeks ago

Huntingdon, United Kingdom National Trust Full time

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

**Salary**:£10.78 per hour

**Contract duration**:Fixed term contract until 28-Feb-2025

**Hours**:This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. You'll be working regular weekends and bank holidays. For most of the year you'll work 1 or 2 shifts a fortnight. Shifts are 3-6 hours typically, between 10am and 5pm. During summer and school holidays, you'll work more hours - typically up to 4 days a week.

What it's like to work here:Reporting to Visitor Operations & Experience Manager, you’ll be part of a team of 4 Welcome & Service Assistants working at Houghton Mill.

The small but ambitious team at the property work collaboratively together to provide access to the surrounding countryside and an engaging visitor experience which includes milling flour that can then be purchased onsite. A strong team spirit and collaborative working environment is key to the success of Houghton Mill and the staff are looking for flexible, creative people to join them. Houghton Mill is the last working watermill that exists on the River Ouse. With a charming riverside location, the property includes the Mill, a tearoom and a campsite.

What you'll be doing:As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. As a Welcome & Service Assistant, it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.

You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. This role is based primarily outdoors, managing the visitor car park, and engaging visitors traveling on foot, bike or boat too.

You’ll deliver high standards of presentation at the property and ensure all our communications with our visitors are clear and consistent, liaising with colleagues in the mill, campsite and tea-room.

Who we're looking forWe'd love to hear from you if you are:

- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 28/02/25)

  • Welcome & Service Assistant

    4 weeks ago

    Huntingdon, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service. **What it's like to work here:This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).** Houghton Mill is the last working watermill that exists on the River Ouse. With a charming riverside...

  • Welcome & Service Assistant

    2 weeks ago

    Huntingdon, Cambridgeshire, United Kingdom National Trust Full time

    Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service.What it's like to work here:This vacancy is included in a trial of the 'Disability Confident' scheme (level 1).Houghton Mill is the last working watermill that exists on the River Ouse. With a charming riverside location, the...

  • Assistant Manager

    1 week ago

    Huntingdon, United Kingdom Welcome Break Full time

    Assistant Manager Welcome Break, Greggs, Spaldwick, PE28 0TD Pay up to £26,000 plus bonus and £10 on-shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant...

  • Assistant Manager

    2 days ago

    Huntingdon, United Kingdom Welcome Break Full time

    Forecourt Assistant Manager Welcome Break, Spaldwick, PE28 0TD Pay up to £25,000 plus bonus and £10 on-shift meal allowance Fantastic benefits & discounts, free parking & great career opportunities Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. As an...

  • Assistant Manager

    2 weeks ago

    Huntingdon, United Kingdom Welcome Break Full time

    Costa Assistant Manager Welcome Break, Spaldwick PE28 0TD Pay up to £25,000 plus bonus and £10 on-shift meal allowance  Fantastic benefits & discounts, free parking & great career opportunities Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start. ...

  • Assistant Manager

    2 weeks ago

    Huntingdon, United Kingdom Welcome Break Full time

    Forecourt Assistant Manager Welcome Break, Spaldwick, PE28 0TD  Pay up to £25,000 plus bonus and £10 on-shift meal allowance  Fantastic benefits & discounts, free parking & great career opportunities Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect...

  • Store Manager

    2 weeks ago

    Huntingdon, United Kingdom Welcome Break Full time

    Store Manager CostaWelcome Break, Costa, Spaldwick, PE28 0TDPay up to £28,000 pa plus £10 on shift meal allowance and bonusGreat head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading up your own unit, you’ll lead the team and drive profitable sales growth. In return,...

  • Store Manager

    6 days ago

    Huntingdon, United Kingdom Welcome Break Full time

    Store Manager Welcome Break Services, Spaldwick, PE28 0TD Pay up to £30,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading up your own...

  • Store Manager

    2 days ago

    Huntingdon, United Kingdom Welcome Break Full time

    Costa Store Manager Welcome Break, Spaldwick, PE28 0TD Pay up to £30,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading up your own unit,...

  • Team Member

    23 hours ago

    Huntingdon, United Kingdom Welcome Break Full time

    Team Member Applegreen, Welcome Break, Spaldwick, Greggs, PE28 0TD  Immediate start and flexible full and part-time positions available Pay up to £11.60ph plus £1 on-shift meals  Welcome Break is part of the Applegreen Group and has 14 sites across England operating brands such as our Forecourts (Petrol stations), Shop, Bakewell,...

  • Seasonal Team Member

    6 days ago

    Huntingdon, United Kingdom Welcome Break Full time

    Seasonal Team Member Applegreen, Welcome Break, Spaldwick, PE28 0TD  Immediate start and flexible full and part-time positions available Pay up to £11.60ph plus £1 on-shift meals  Welcome Break is part of the Applegreen Group and has 14 sites across England operating brands such as our Forecourts (Petrol stations), Shop, Bakewell,...

  • Team Member

    2 days ago

    Huntingdon, United Kingdom Welcome Break Part time

    Team Member Applegreen, Welcome Break, Spaldwick, Greggs, PE28 0TD Immediate start and flexible full and part-time positions available Pay up to £11.60ph plus £1 on-shift meals Welcome Break is part of the Applegreen Group and has 14 sites across England operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King,...

  • Store Manager

    3 weeks ago

    Huntingdon, United Kingdom Welcome Break Full time

    Store Manager Welcome Break, Spaldwick Service Station Pay up to £28,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading...

  • Store Manager

    1 month ago

    Huntingdon, United Kingdom Welcome Break Full time

    Costa Store Manager Welcome Break, Spaldwick, PE28 0TD Pay up to £28,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading...

  • Store Manager

    4 weeks ago

    Huntingdon, United Kingdom Welcome Break Full time

    Costa Store Manager Welcome Break, Spaldwick, PE28 0TD Pay up to £28,000 pa plus £10 on shift meal allowance and bonus Fantastic benefits & discounts, free parking & great career opportunities Great head for business? Good with people? If you can stay cool under pressure, you could make it as a Store Manager at Welcome Break. Heading...

  • People Group Assistant

    4 weeks ago

    Huntingdon, United Kingdom Cambridgeshire Fire and Rescue Service Full time

    **Job Title**: People Group Assistant **Location**:Huntingdon **Salary**: £27k - £30k Per annum DOE **Job type**:Full Time / Hybrid Working** Cambridgeshire Fire and Rescue Service (CFRS) is one of the best Fire and Rescue Services in the country. In our last inspection by Her Majesty's Inspectorate for Constabulary and Fire and Rescue Services...

  • Support Services Administration

    1 week ago

    Huntingdon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 303932**Salary**: - £19,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of...

  • Support Services Administration

    3 weeks ago

    Huntingdon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 324643**Salary**: - £21,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number...

  • Customer Services Assistant

    2 months ago

    Huntingdon, United Kingdom Central England Co-operative Full time

    Location- HUNTINGDON - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Fixed Term - Hours Per Week- 12 - Company Name- GODMANCHESTER, BEARSCROFT ROAD - 100402 - Contract Dates- 26th March 2023 to 23rd April 2023 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to...

  • Customer Services Assistant

    2 months ago

    Huntingdon, United Kingdom Central England Co-operative Full time

    Location- HUNTINGDON - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- SAWTRY STORE - 100643 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...