Urgent Care Patient Tracker

1 week ago


Northampton, United Kingdom Northampton General Hospital Full time

ROLE AND RESPONSIBILITIES Work alongside the ED Manager and Nurse in Charge to ensure investigations and subsequent transfers from the ED department are arranged effectively to achieve national and internal targets. To be mindful of the access time target to include criteria for 4hr and 12hr DTA patient failures and ensuring that reasons for them are clearly and accurately communicated and documented. Liaise with multidisciplinary teams across the Trust and interpret and convey information accurately and concisely. Expedite admissions for patients if necessary through negotiation with the clinician and the Capacity Coordinators/Site Manager.

Take responsibility for ensuring that the site manager is aware of the changing pressures within the department and capacity requirements. To maintain up to date knowledge of all targets and processes relating to the patient pathway and to be a point of reference within the department for other members of the MDT and to ensure we are maintaining Professional standards. Take responsibility for ensuring that results from investigations are obtained and reports made available to the clinician in a timely manner thus ensuring that discharges/decisions happen in a timely manner To rotate within the urgent care directorate as necessary. Work collaboratively with all disciplines in all directorates across the Trust.

To be responsible for extracting clinical data from medical records entering detail onto computer system to ensure that the correct tariff is applied. Tracking diagnostic requests and results and informing clinicians. Ensure clinical system symphony is kept up to date at all times. Ensure colleagues are aware of how to correctly record data on the symphony system so as to reflect an accurate picture of patient pathways.

To support the clinical team to ensure all paperwork is complete and copied to expedite admissions for patients. To inform the Nurse in charge, Directorate Manager and site team of any delays in Ambulance handover times and record details accordingly. Support ward staff with maintaining patient flow and any details and records. To attend and participate in loggist training/meetings.



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