Hotel Reception Supervisor

3 weeks ago

London, United Kingdom Step Ahead Full time

**Hotel Reception Supervisor (Night Shift)**

**Position Overview**:
We are currently seeking a dedicated and experienced Hotel Reception Supervisor to join our night shift team. As a Reception Supervisor, you will play a crucial role in overseeing the efficient operation of our hotel's front desk during nighttime hours. Your leadership, attention to detail, and commitment to exceptional guest service will contribute to a positive guest experience. This is a position with a competitive hourly rate of £12.75.

**Key Responsibilities**:

- **Guest Check-In/Check-Out**: Supervise and assist with guest check-ins and check-outs, ensuring accuracy, efficiency, and compliance with hotel policies and procedures.
- **Team Leadership**: Lead and motivate the night reception team, providing guidance and support to ensure a high level of guest service.
- **Guest Relations**: Interact with guests, addressing inquiries, resolving concerns, and ensuring a warm and welcoming experience during their stay.
- **Reservations**: Manage reservations and room assignments, optimizing room availability and guest satisfaction.
- **Shift Management**: Oversee the night shift, including task assignments, workload distribution, and coordination with other hotel departments.
- **Problem Resolution**: Handle guest issues and complaints promptly and professionally, seeking assistance from management when necessary.
- **Safety and Security**: Ensure the safety and security of guests and the property by following hotel security protocols.
- **Communication**: Maintain clear and effective communication with other hotel departments to coordinate guest services, including housekeeping and maintenance.
- **Guest Records**: Maintain accurate guest records, including contact information, special requests, and preferences.

**Qualifications**:

- **Reception Experience**: Previous experience in a reception or front desk role, with supervisory experience preferred.
- **Customer Service**: Exceptional customer service skills and the ability to create a positive and welcoming atmosphere.
- **Leadership Skills**: Strong leadership and team management skills to guide and inspire staff.
- **Communication**: Excellent communication skills, both verbal and written.
- **Attention to Detail**: Strong attention to detail and organizational skills to handle guest requests and bookings accurately.
- **Computer Skills**: Proficiency in using computer systems for check-ins, reservations, and guest inquiries.
- **Flexibility**: Willingness to work night shifts, weekends, and holidays, based on the night shift schedule.

This Hotel Reception Supervisor (Night Shift) position offers an exciting opportunity to be a key part of our night shift team. If you are passionate about hospitality, have a flair for service, and possess the qualifications we seek, we encourage you to apply. Join us in ensuring a memorable and comfortable stay for our valued guests during the night hours.

  • Hotel / Reception Supervisor

    1 day ago

    London, United Kingdom Garden Court Hotel Full time

    **Who are we?** **Garden Court and Caring Hotel **offers stylish, family-run accommodation, a **short walk **from **Bayswater and Queensway Underground Station, and also Paddington Railway Station**. **What are we looking for?** We currently have an exciting opportunity to join the team as a Hotel / Reception Supervisor The role of Receptionist requires...

  • Reception Shift Leader

    5 days ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **Salary package: From £28,000 up £29,500...

  • Reception Supervisor

    3 days ago

    London, United Kingdom YOTEL London City Full time

    We are looking for **Reception Shift Leader/Supervisor** to join our team at **YOTEL London City.** What makes us unique is that our Front Office (or as we like to call it Mission Control) is not the same as a traditional hotel - our guests are in control of how they wish to interact with us! Using check-in kiosks instead of the traditional Reception desk,...

  • Reception Supervisor

    3 days ago

    London, United Kingdom Melia White House Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Reception Supervisor** to join our team in **Meliá White House and in Meliá London Kensington.** **_About Meliá White House_** **Meliá White House** is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a...

  • Front Office Supervisor

    2 weeks ago

    London, United Kingdom St Ermin's Operating UK Limited - Reception Full time

    We are looking for an experienced **Front Office Supervisor** to join the team here at St Ermin’s Hotel. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace...

  • Reception Supervisor

    Found in: Talent UK C2 - 5 days ago

    London, United Kingdom Portico Full time

    Job DescriptionPortico are currently recruiting for a Reception Supervisor for our team based at an American multinational investment bank and financial services company based in the City.The investment bank and financial services company are a true flagship location for Portico!The team take pride in being the service partner selected to deliver the front...

  • Hotel Receptionist

    5 days ago

    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists to join our friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly Line). You will be required to work in the Hotel's bright, clean and modern reception area where you have a well equipped desk with a...

  • Hotel Receptionist

    20 hours ago

    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists to join our friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly Line). You will be required to work in the Hotel's bright, clean and modern reception area where you have a well equipped desk with a...

  • Hotel Receptionist

    3 days ago

    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists to join our friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly Line). You will be required to work in the Hotel's bright, clean and modern reception area where you have a well equipped desk with a...

  • Reception Supervisor

    5 days ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Hotel Receptionist

    2 weeks ago

    London, United Kingdom St Ermin's Operating UK Limited - Reception Full time

    We are looking for a **Receptionist** to join the team here at St Ermin’s Hotel. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered...

  • Hotel Night Receptionist

    5 days ago

    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...

  • Hotel Receptionist

    3 days ago

    London, United Kingdom Blades Hotel Full time

    Job description We are a small private, well established, busy hotel with 16 rooms in Victoria, London, awarded for excellent customer service by Tripadvisor. We are currently seeking a friendly and enthusiastic, experienced hotel receptionist, gay friendly and who enjoys working with people and wants to progress in management. The applicant should have...

  • Hotel Night Receptionist

    3 days ago

    London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...

  • Reception Supervisor

    Found in: Talent UK 2A C2 - 3 weeks ago

    London, United Kingdom Lawson Clark Recruitment Full time

    RECEPTION SUPERVISOR FOR BUSY TEAM OF CITY RECEPTIONISTS £45,000This is one of the City's premier law firms, based in spectacular offices close to several stations, and they are looking to meet a Reception Supervisor to fill a busy role looking after a team of 4 receptionists across 1 reception desk. The ideal person for this role is someone who has proven...

  • Reception Supervisor

    Found in: Jooble UK C2 - 3 weeks ago

    London, United Kingdom Lawson Clark Recruitment Full time

    RECEPTION SUPERVISOR FOR BUSY TEAM OF CITY RECEPTIONISTS £45,000 This is one of the City's premier law firms, based in spectacular offices close to several stations, and they are looking to meet a Reception Supervisor to fill a busy role looking after a team of 4 receptionists across 1 reception desk. The ideal person for this role is someone who has...

  • Reception Supervisor

    3 weeks ago

    London, United Kingdom Lawson Clark Recruitment Full time

    RECEPTION SUPERVISOR FOR BUSY TEAM OF CITY RECEPTIONISTS £45,000 This is one of the City's premier law firms, based in spectacular offices close to several stations, and they are looking to meet a Reception Supervisor to fill a busy role looking after a team of 4 receptionists across 1 reception desk. The ideal person for this role is someone who has...

  • Reception Supervisor

    2 weeks ago

    London, United Kingdom Lawson Clark Recruitment Full time

    Job Description RECEPTION SUPERVISOR FOR BUSY TEAM OF CITY RECEPTIONISTS £45,000 This is one of the City's premier law firms, based in spectacular offices close to several stations, and they are looking to meet a Reception Supervisor to fill a busy role looking after a team of 4 receptionists across 1 reception desk. The ideal person for this role is...

  • Reception Supervisor

    1 day ago

    London, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Supervisor

    Found in: Appcast UK C C2 - 2 weeks ago

    London Area, United Kingdom Lawson Clark Recruitment Full time

    RECEPTION SUPERVISOR FOR BUSY TEAM OF CITY RECEPTIONISTS £45,000This is one of the City's premier law firms, based in spectacular offices close to several stations, and they are looking to meet a Reception Supervisor to fill a busy role looking after a team of 4 receptionists across 1 reception desk. The ideal person for this role is someone who has proven...