Online Sales Assistant

4 days ago


Horsham, United Kingdom Scott & Sargeant Woodworking Machinery Full time

**About us / background to the role**:
We are a woodworking machinery and tooling dealer based in Sussex with a large national (and medium sized international) customer base. Our business has around 25 people and is structured so that we have a team of salesmen and a team of engineers - we sell a mixture of machines and tooling. Our online sales business has been growing consistently over the last few years and we are now looking for someone to join on a full time basis.

The role will initially be assisting in processing online sales for small machinery & tooling, but has scope to develop into a broader role selling industrial woodworking machinery.

The person coming into this role does not need a background in woodworking, they do need a 'can-do' attitude, to be computer literate and organised.

**Responsibilities**:

- Assisting in processing online sales. This will initially involve helping the sales team with loading lists but can quite quickly develop into a role where you will be managing the full online sale process.
- Answering phone calls from our customers, dealing with minor ad hoc queries and liaising with other salesmen on bigger queries.
- Delivering excellent service both over the phone and in person to our customer base.
- Assisting with logistics such as stock entry / management and national & international shipping.

**What type of person would be well suited to this role?**
- Someone who is organised and is willing to learn.
- Someone who is self-motivated and has experience in working in a fast-paced environment.
- Someone who is personable and wants a customer facing role.
- Someone with good written / verbal communication skills and who’s numerate.
- Someone who is computer literate and has experience with CRM systems.
- Someone with an appetite to learn about the woodworking industry and who has an appetite to develop into a broader sales role in the future.

**Benefits**:

- Opportunity to develop into a woodworking machinery sales role for an industry leading company.
- Opportunity to learn about woodworking machinery such as CNCs, Panel Saws, Spindle Moulders and more.
- Paid holiday
- Please note we need someone who has the right to work in the UK without sponsorship for this role._

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Reference ID: Online Sales 27/07/22


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