Portfolio Office Coordinator

1 month ago

Newcastle upon Tyne, United Kingdom Brook Street Full time

**Portfolio Office Coordinator**

**Duration: 3 Months**

**Start Date: ASAP**

**Rate of Pay**:Nationally

**Work Arrangement: Fully Remote**

My client is currently seeking a Portfolio Office Coordinator to join their team. This is a fantastic opportunity for a professional individual to contribute to my client's success. The role offers a duration of 3 months and the opportunity to work fully remotely.

**Job Purpose**:
To provide high quality, effective administrative support for the Portfolio office's planned and reactive requests, operating with mínimal supervision, making decisions within agreed parameters and delivering within timescales.

**Accountabilities**:

- Contribute to a high-performance culture, taking personal responsibility for achieving individual targets, team service levels and assurance a high quality of work. Understand how your role contributes to the wider goals of your team directorate and the organisation
- Provide support for key meetings; such as quality and risk panels and some team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes/actions in line with Portfolio Office governance arrangements. Travel may be required.
- Develop and maintain strong and effective working relationships with key stakeholders within area of responsibility, such as quality assurance, continuous improvement, governance and risk.
- Act as dedicated point of contact to ensure escalation of risks or issues to senior managers as required.
- Ensure appropriate representation at meetings, escalating any risk to management in appropriate time scales.
- Support the Portfolio Office to monitor and improve adherence to CQC policies
- Facilitate effective monitoring of team performance information to ensure appropriate escalation of risks and concerns.
- Facilitate effective monitoring of Portfolio Office's risk management and Management Assurance processes.
- Collate and produce regular reports to managers on designated activity including collection and collation of team level data to enable effective briefing / reporting to management.
- Cross working with Team Personal Assistant network to ensure adequate and appropriate support provision for senior managers
- Undertake all mandatory and other identified training to support own development.
- Actively contribute to Performance Management and Review process by ensuring participation in performance conversations and completion of appropriate documentation.
- All duties commensurate with your role and responsibilities

**Specific skills and experience**:
**Essential**:

- Educated to A level or equivalent qualification level, or ability to demonstrate appropriate operational experience
- Excellent communication and stakeholder management skills.
- Proactive in approach, able to work collaboratively across teams and respond flexibly to directorate demands and priority needs.
- Strong organisational skills, able to manage conflicting demands to meet deadlines.
- Able to work without close supervision, plan and deliver own workload.
- Support planning, work allocation and prioritisation of activity on behalf of team members.
- Able to capture accurate information in a fast-paced environment, such as actions/decisions in high level meetings
- Able to work accurately and deliver high quality outputs within agreed timescales
- Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook.
- Experience of using management information systems, collating and presenting information in a variety of formats to suit audience.

**Desirable**:

- Ability to generate original ideas and develop practical solutions
- Has knowledge and understanding of CQCs role within the health and social care environment

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