Supporter Care and Database Coordinator

6 months ago


Brighton and Hove, United Kingdom MAG (Mines Advisory Group) Full time

Job description

**Supporter Care and Database Coordinator**

**UK Based**

**Starting salary for this position is £34,572 per annum (plus contributory pension)**

**About MAG**:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

**About the role**:
**About you**:
You will have strong experience of delivering high quality supporter or customer care and general administration. You will have experience using databases, particularly including entering financial and personal data, and the ability to understand and manipulate complex data. You will have excellent communication skills over a variety of mediums and the ability to develop and maintain positive relationships. You will be motivated, with a positive can-do attitude and great organisational and prioritisation skills. Experience in the charity sector, particularly in fundraising or with fundraising database systems such as Donorfy or Raiser’s Edge, is advantageous.

**What you can expect in return**:

- Competitive salary
- 25 days annual leave per year (increasing with service) plus public holidays.
- Company pension (matching at 5%)
- Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

**Further information and how to apply**:


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