Night Receptionist

5 months ago


Bristol, United Kingdom Ibis Bristol Temple Meads Quay, Accor Full time

Job description:

- As a part of our front office team you will take care of guests from their arrival through to their departure.
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- Completing all audit tasks as specified by the Night Auditors checklist.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Maintain strict security procedures with credit transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
- Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
- Attend to other duties as requested by Management and Supervisors.

**Benefits**:

- Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
- Discounts with key partners
- 3 free weekend breaks per year in the UK
- Pension (Subject to availability and T&C)
- Meal provided whilst on duty.
- Uniform provided
- Double Time Bank Holiday Pay
- Discounted food
- Employee discount
- Friends & Family discount
- Eye test voucher
- Cycle to work scheme
- Sick pay

**Job Types**: Part-time, Permanent

Part-time hours: 20 - 24 per week

**Salary**: £11.46 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Friends & Family discount
- Eye test voucher
- Cycle to work scheme
- Bonus Break voucher: complementary stay for 2 nights for 2 people in the UK
- Sick pay

Schedule:

- 8 hour shift from 11pm till 7:15 am.
- Weekend and Bank holiday availability

Work Location: In person

**Job Types**: Part-time, Permanent, Zero hours contract
Part-time hours: 20- 24 per week

**Salary**: £11.46 per hour

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay

Schedule:

- 8 hour shift
- Night shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Night Receptionist


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