Customer Service Assistant
6 months ago
**What you'll be doing**:
To perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations. To perform general duties which support the efficient running of a contract or unit in line with contractual requirements.
**More about the role**:
To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- To maximise all sales opportunities through selling techniques
- To accept payment and give change to customers, including operating a till
- To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
- To actively gain customer feedback, passing information gained onto your line manager.
- Perform any reasonable and practical instructions as requested by the Supervisor appropriate to the needs of the hospital
- Physical effort required
Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Be prepared to attend all relevant training sessions and meetings
- To promote Compass Group and maintain a positive company image
- Can do attitude
- 100% attendance and implementation of skills learned
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Contributory pension scheme
Grow your career with our Career Pathways programme
Compass exclusive offers on PerksAtWork
**What we’ll give**:
Customer Services Assistant - Little Fresh, Chase Farm Hospital
£10.57 per hour plus £2.10 per hour HCLA on contracted hours
37.5 hours per week
Working Monday to Friday
**Who you are**:
Is passionate about delivering a world class service to our clients and customers
- Is able to work as a team but also willing to act on their own initiative
- Acts with honesty and integrity
Good communication skills in order to be able to liaise with a wide range of visitors to your work area
- Be able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.
- CRB if applicable
- Security checked if applicable, SIA, Credit check, depending on the role you carry out.
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude
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