Maternity Ward Clerk

2 months ago


Stockport, United Kingdom Stockport NHS Foundation Trust Full time

We are seeking a professional, motivated, flexible person to join our team. The successful applicant will be expected to be computer literate, have effective communication skills and maintain strict confidentiality.

The role will require a range of duties, both administrative and reception, to assist the Dr’s, Midwives and Support staff within a busy ward, helping maintain the smooth running of the ward.

The role requires excellent organisational skills, and the ability to be calm and patient under pressure. A smart and professional appearance and attitude is essential as the Ward Clerk is often the first point of contact with women and their families, visitors and staff

Administrative/Clerical
1. Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes.
2. Greeting patients and visitors to the ward.
3. Reception duties whereby all relevant paperwork is compiled and notes are attended to.
4. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the midwives to any action required.
6. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available.
7. Inputting data onto relevant databases
8. Passing on information to the Midwifery team
9. Issue client car park permits and direct them to the general office.
10. Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the midwives.
11. Provide holiday and sickness cover for other clerical staff as required.
12. Undertake administrative tasks specific to the role of the Delivery Suite/Antenatal/postnatal area.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union
- for local financial advice

Administrative/Clerical
1. Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes.
2. Greeting patients and visitors to the ward.
3. Reception duties whereby all relevant paperwork is compiled and notes are attended to.
4. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the midwives to any action required.
6. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available.
7. Inputting data onto relevant databases
8. Passing on information to the Midwifery team
9. Issue client car park permits and direct them to the general office.
10. Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the midwives.
11. Provide holiday and sickness cover for other clerical staff as required.
12. Undertake administrative tasks specific to the role of the Delivery Suite/Antenatal/postnatal area.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.


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