Uro-oncology - Cancer Support Worker
3 weeks ago
There is an opportunity to join our team of cancer support workers. You will be central to excellent patient care and the delivery of the cancer personalised care agenda. The band 4 Cancer Support Worker (CSW) is a role designed to support the cancer nursing team in their role in caring for a variety of cancer patients being diagnosed and treated within the Acute Trust.
The CSW will be involved in some of the multi-disciplinary team working and therefore although their work will primarily be with the CNS they will also work with other nurses, AHPs, MDT co-ordinators and medics. The CSW will work directly with patients both face to face and over the phone assisting with information and support and co-ordination of a sometimes-complex journey.
The CSW will assist CNS to co-ordinate secondary care assessment of patient’s unmet needs, triage and co-ordination of referrals to specialist staff or into the community. They will work alongside existing clinical staff to provide a single access point for information and support throughout the patient’s cancer pathway.
The role requires use of judgment in responding to the needs of individuals. The level of judgment required relates to identifying the complexity of the situation, providing appropriate advice, and escalating to the registered practitioner where appropriate as identified within clinical algorithms. The CSW will be responsible and accountable for their practice and behaviour under the guidance and supervision of a registered practitioner in each of the cancer teams outlined above and will be a member of the existing teams.
The CSW will work under the supervision of Clinical Nurse Specialists with the aim to release time for them to conduct the core elements of their role, it is envisaged that this will primarily be around triaging telephone calls, co-ordination of care, supporting Holistic Needs Assessment, and a Personalised Stratified Follow up Programme.
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
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