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Operational Support Team Lead

7 months ago

Oxford, United Kingdom Airbus Helicopters UK Ltd Full time

**Airbus Helicopter UK**:
**Operational Support Team Lead**

**Oxford**

**Full Time**

**About **our team...**:
***Airbus Helicopters is the world’s largest helicopter manufacturer and the company’s site at Oxford Airport is Britain’s civil helicopter hub.**:
***AHUK offers considerable experience in helicopter sales, bespoke completions, maintenance and spares support. Its in-house engineering capabilities include design, customisation, installation, flight-testing and certification, as well as technical support, maintenance, training and the supply of spares**:
***AHUK is also the MoD’s chosen provider of helicopters and maintenance for its No.1 Helicopter Flying school (referred to as MFTS) located in RAF Shawbury (Shropshire) and RAF Valley (Anglesey).**:
***Description/Overall purpose of the Job**:
***This is an opportunity arising as the result of a new team being introduced in order to improve efficiencies on the hangar floor at the Oxford Civil Helicopter Service Centre. You will be responsible for the setting up and supervision of a new Operational Support Team. The team will be engaged in support activities such as aircraft movements, coordination of refuelling, ramp control and hangar husbandry. This is a unique opportunity to be part of building a brand new team that will make a positive difference to operations at AHUK Oxford.
***:
**Main responsibilities**:

- **Ensuring compliance with AOS and 5S in the hangar.**:

- **Co-ordination of aircraft ground movements and ensuring aircraft are tied down when required if left outside.**:

- **Liaison with the CSMs and pilots to optimise aircraft dispersal/ramp utilisation.**:

- **Consultation with MRO/Installations and airport personnel to provide aircraft refuelling.**:

- **Ensuring that aircraft are well presented in time for the handover back to the customer.**:

- **Regular interaction with the MRO supervisors to ensure support functions are effective.**:

- **Van fleet general management.**:

- **Oversight of general hangar cleanliness.**:

- **Coordination of tooling and parts supply to the aircraft maintenance bays in the hangar.**:
**Knowledge and Skills**
**Essential**:

- **Experience in the leadership of a small team or willingness and motivation to learn.**:

- **Background in aviation either in maintenance or operations.**:

- **Experienced in the handling and care requirements of helicopters.**:

- **Enthusiastic and willing to “go the extra mile” to achieve customer satisfaction.**:
***Education, Qualifications or Training**:
***Essential**:

- **Experience that directly relates to the operation of helicopters.**:
**Desirable**:

- **Specific qualification in health and safety**:
***About you**:

- **A fundamental requirement to be successful in this role is the ability to appropriately prioritise and organise the range of responsibilities specified.**:

- **Excellent organisational skills and time management.**:

- **Good leadership and team building ability.**:

- **Good interpersonal skills, and an excellent communicator at all levels.**:

- **Flexible to working requirements and the ability to rapidly adapt to changing situations.**:

- **Highly presentable at all times.**:

- **Flexibility to react positively to customer requirements efficiently.**:
***Additional requirements**:

- **Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance.**:

- **Applicants must meet any/all requirements of ITAR and Export Compliance Regulations.**:

- **Position based at Oxford Airport, UK.**:

- **Travel within the UK or abroad to support related business requirements (not extensive).**:
***The Reward**:
***In joining the Airbus family, you will play a critical part in delivering the most efficient helicopters for its customers, who serve, protect, save lives and carry passengers in demanding environments. On top of your competitive base salary, you will have access to the following benefits below via our Airbus salary sacrifice schemes**:

- **Private Medical Insurance (Bupa) - single cover for employees paid by the company.**:

- **Pension: Employees are auto-enrolled into the Airbus Group UK Retirement Fund. Initially, AH contributes 6%, employee 4% basic**:

- **Share Incentive Plan and ESOP. Annual share schemes at company discretion.**:

- **Success Share, Discretionary Group bonus scheme (conditions apply)**:

- **Bikes to Work (up to £3,000) (employee purchase scheme)**:

- **Technology ( employee purchase scheme)**:

- **Mydrive (employee car purchase scheme)**:

- **Den-Plan (employee purchase scheme)**:

- **Health-care Cash Scheme**:

- **Personal Accident Insurance (employee purchase scheme)**:

- **Health Assessments**:

- **Travel Insurance**:

- **Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)**:
***Data Protection**:
**Airbus is committed to achieving workforce diversity and creating an inclusive working environment.**:
This job requires a