Programme Lead
5 months ago
Programme Lead
- Lancashire County Council (REMOTE/HYBRID)
We are looking for a **Programme Lead **you will be based at: PR1 - Hybrid
**We are currently working with Lancashire County Council to help recruit for a Programme Lead,**
**Role Responsibilities**
Acting as a champion and ambassador of Business Support:
On behalf of the Resources Directorate and alongside the Senior Leadership Team, shape and lead the direction and implementation of the council wide Business Support functional operating model (including transition of the key capabilities), informed by our customer needs, latest thinking, good practice and legislative requirements.
Consolidate, rationalise and improve Business Support functions and activities that enable a professional, diverse and equitable service based on collective expertise and a close working relationship with our customers, whilst removing duplication and fragmentation of activities.
Develop and implement suitable business transformation strategies to respond to internal and external drivers, challenge existing practice and identify new and better ways of working in order to accelerate Business Support to meet its strategic outcomes and intentions, whilst ensuring future financial sustainability and increasing customer satisfaction.
Lead on the development of strategies, guidance and procedures to develop the quality and consistency of working practice and to lead specific areas of service development.
Develop and lead a strategy for culture and organisational behaviour change in line with LCC strategic priorities, including a workforce talent management plan.
Establish and monitor Business Support service propositions and key performance measures for all business support functions and activities, in line with customer demands.
To operate within the legislative framework for Business Support and to meet the corporate standards of the Council, objectives of the Resources Directorate and any associated national guidance.
To provide motivational and effective leadership and strategic management
Maintain appropriate individual and service relationships to ensure effective communication connectivity and joint-working arrangements with key internal and external customers/partners, such as internal directorates and services, Elected Members, Schools, Health, Voluntary Sectors etc to ensure a joined up and robust approach to continual improvements in service quality and successful service change and development.
Ensure a person-centred and outcomes focus is maintained for all service transformation and all new service developments, facilitating teams to work flexibly and responsively to meet the needs of our customers.
Lead the innovation and development of opportunities and practice development by researching innovative practice in other local authorities
**Does this sound like you?...**
Passionate about business support
Clear understanding of and desire to champion a professional business support service
Great communication and influencing skills
Comfortable dealing with senior colleagues across a range of functions
Well organised and able to work effectively when faced with deadlines and manage expectations
Ability to challenge and persistence to drive forward change in a highly agile and changing working environment
Thrive on working with high levels of ambiguity and complexity
Exceptional people skills
**Do you have the skills critical to succeed in this role?...**
Ability to promote the latest innovative thinking and practices.
Clear understanding of what the organisation is trying to achieve and why.
Ability to create solutions that will provide a fresh and novel perspective and deliver the best business results for the organisation.
Ability to change the way things have always been done that do not meet business needs by creating solutions that deliver the best business results for the organisation. Highly motivated and outcome focused.
Ability to work in a fast-paced environment, prioritising work to deliver most critical deadlines and solutions.
Ability to work collaboratively within the business unit, with the team and with stakeholders
Applies open communication with colleagues, sharing information and supporting team efforts to enable joined up team-based approach.
If you are looking for a new role or would like further information, please send across your up to date CV
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**
Look forward to speaking with you,
**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months
Pay: £38.14-£47.80 per hour
Expected hours: 37 per week
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Programme Management: 3 years (required)
- Business Support Service: 2 years (required)
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