23/phen - Phlebotomist

This role will be responsible for ensuring customers they have an excellent experience while in the clinic, taking blood samples from both private and corporate clients, ensuring they feel comfortable at all times. The phlebotomist may also be required to travel to client sites to take samples.

**_For this position, as you will be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. _**

**Shift Pattern - **Monday 7.40am - 4.20pm, Tuesday & Wednesday 6.40am - 7.20pm or Thursday & Friday 6.40am - 7.20pm, Saturday 7.40am - 4.20pm.

**The Role**:

- Perform full client appointment, including taking blood, urine, personal measurements, such as weight, height, BMI, pulse etc and logging these on to the relevant computer systems (Patient information Systems/PIS) on-site and off-site locations.
- Accurate labelling of specimens and completion of laboratory request forms.
- Use of centrifuge to prepare blood specimens when required.
- Transportation of posting (Via courier) of samples adhering to Company policy of chain of custody in samples.
- Update the PIS system recording client details and measurements.
- Travelling offsite to events, private and corporate appointments, representing the company at all times in a competent and courteous manner.
- Be comfortable in upselling. Randox Health is a private health facility, where both product knowledge and value of testing could be required.
- The accurate completion of company forms and documentation.
- Deliver opportunistic Randox Health promotion using opportunities such as new client health packages.
- Support clints to adopt health promotion strategies that promote clients to live healthily and encourage principles of self-care.
- Recognise, assess and refer clients presenting with health needs to the appropriate professional (GP surgery, A+E) as per Randox Health Procedures, in association with RH Expert/GP’s guidance.
- High level of IT literacy.
- Utilise and demonstrate sensitive communication styles, to ensure clients are fully informed and consent to procedures.
- Essential: _
- Phlebotomy certificate of competence/equivalent training.
- High Level of IT literacy
- Flexibility with working hours, as required by the business.
- Valid UK driving Licence.
- Desirable: _
- Experience in private healthcare setting
- Proficient in using all Microsoft packages.

**About Randox Health**:
For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.