Hotel Receptionist

We are currently looking for an experienced **Hotel Receptionist** to join our team.

This is for someone who loves hospitality and keen to ensure all guests and visitors who come to The Royal Sportsman receive a warm welcome and provide a lasting impression of the hotel.

To succeed in this role, you must be a team player with a tireless work ethic and a desire to deliver outstanding first class service.

You will be expected to:

- Present our guests with a great first impression and so a confident, well presented, articulate voice and a good knowledge of the local area is an advantage.
- Ensure that guests are greeted, checked in and allocated rooms promptly and courteously.
- Carry out cashiering, general administration duties, answering the phone and dealing with general enquiries from guests, members of the public and staff.
- Taking Room and restaurant reservations correctly and courteously.
- To ensure that enquiries, messages and bookings are dealt with courteously and efficiently.
- To ensure that incoming and outgoing telephone calls are handled promptly and courteously.
- Typing menus, preparing dinner and lunch lists for the
- Checking public areas, serving guests and liaising with other departments where necessary.

Knowledge, experience and skills required:

- Computer literate
- Previously worked in a hotel environment
- Good industry and local knowledge
- Self-confident & enthusiastic
- Have high standards
- Be well presented
- Good Inter personal skills
- Flexible Attitude

Please note that accommodation is not provided at the hotel

**Job Type**: Permanent

**Salary**: £10.42-£10.80 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus
- Tips

Ability to commute/relocate:

- Porthmadog, LL49 9HB: reliably commute or plan to relocate before starting work (required)

Work Location: In person