Safe-house Keyworker

5 months ago

Hatfield, United Kingdom Causeway Charitable Services Full time

Job description

How this role fits into the vision and objectives of Causeway

We currently have an exciting opportunity for an Accommodation Advocate working in our safe
- houses on a Maternity Cover basis. In this role you’ll casework service users living within our Safe-house. This role includes providing clients with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office. You will also have some duties in relation to the accommodation, including cleaning and preparing client bedrooms for new arrivals.

RESPONSIBILITIES:

- Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
- Regular feedback and review meetings with Accommodation Coordinator.
- Arranging and attending appointments for individuals or families.
- Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including on line reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.
- Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
- Ensuring that all Key Performance Indicators (KPIs) are met.
- Ensuring progression of PVOHT through system;
- Liaising with organizations and individuals regarding VOHT and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
- Identifying support hours and ensuring accurate logging of all hours.
- Ensuring paperwork is being completed correctly and in a timely fashion.
- Ensuring exit strategies are being prepared in a timely fashion.
- Dealing with out of hour crisis in accordance with standby rota.
- Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.
- Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
- Promoting Causeway in adherence to the terms of the contract - this may include attending events on behalf of Causeway as a whole.

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