Customer Services

4 weeks ago


Oldham, United Kingdom Page Personnel - UK Full time

Large UK manufacturing company
- Account Management remit, excellent progression

**About Our Client**:
This client are a well established manufacturing business with a great reputation (from both customers and employees).
- Primary responsibilities in this role will be:
- Ensuring a smooth running from order to delivery and acting as a main contact throughout the entire process
- Liaising internally with multiple departments on behalf of your clients
- Regularly analysing your customers needs to anticipate work flows eg peaks etc
- Using and utilising a CRM system
- Building excellent relationships with internal and external partners
- Working with the wider teams to assist and support with workflow, covering holidays or joining the customer service teams with inbound calls during busy times

**The Successful Applicant**:
- A strong proven track record of providing an excellent customer experience to business customers
- E-Commerce, Manufacturing or Supply Chain business background preferred
- A positive and hardworking attitude with a history of thinking outside the box to exceed customer expectations
- Strong ability to work with CRM systems and other software skills such as order processing, billing and office

**What's on Offer**:

- This role will offer you:
- The opportunity to work for a well know, well respected brand
- Office based - Monday - Friday working
- Around 28,000 - 31,000 is the starting offer however an increase on this may be considered depending on experience / training needs
- Excellent location
- Contact
- Katy Bevan
- Quote job ref
- JN-112023-6239935
- Phone number
- +44 151 255 3751



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