Administrator for Premises Auditing, Cleaning and

4 weeks ago

London, United Kingdom Morden Hall Medical Centre Full time

**Job summary**

Assist in the leadership and management of the practice by supporting the Practice Management Team and Partners to enable the practice to meet its contract requirements and service aspirations within a co-ordinated, efficient, safe and effective working environment where everyone recognises and understands their respective roles in the delivery of the principal aims and objectives of the practice and its direction of travel in the context of the National Health Service.

Overseeing the clining and maintenance of the practice premises and undertaking relevant audits and assessments

The post holder will:
**Management, Compliance and planning support**
- Identify compliance issues, recommend solutions and enable them under the guidance of the Business Manager
- Contribute to the evaluation of accommodation requirements and support development and expansion plans.

**Human resources**
- Ensure that all cleaning and maintenance staffstaff are adequately trained to fulfil their role, ensuring compliance with the completion of mandatory training for personnel at the practice, both clinical and non-clinical
- Ensure all staff files have up-to-date HR documentation, including job descriptions, employment contracts, pre-employment checks and employment policies as well as maintaining the record with ongoing checks as needed to meet the practices obligations and effective management of all personnel at the surgery
- Review and update all personnel policies, including the Staff Handbook, to ensure compliance with contractual and legal obligations. This to include the provision and arrangement of staff meetings to review and disseminate updates and developments of policies.
- Co-ordinate pre-employment and registration checks for clinical and non-clinical staff, including placement of temporary staff and locums
- Ensure preplacement documentation is collated and reviewed for all locum clinical staff, including their inclusion on practice systems to enable their effective operational use of eRS, EPS, Dart, EMIS, DOCMAN and other systems ustilised at the practice
- Oversee and assist the Practice Secretary in managing their workload and ensure all reports are provided on current work load status
- Ensure all staff, including temporary and permanent, have smart cards issued and these are aligned to the practice to enable access to all practice IT and associated systems

**Organisational**
- Assistant the office manager and administration team in the management of the clinical rotor is including entering ending and adding sessions, appointment templates to ensure the practice maintains its access requirements for patients and meets national and local KPI and contractual obligations
- Assist the Business Manager in ensuring all practice policies are available, up-to-date and followed and that accurate records are kept in relation to policies and procedures, their implementation and compliance
- Assist the Business Manager to convene relevant staff meetings, prepare agendas, minutes, actions and ensure distribution of notes as necessary.
- Assist with the development of practice protocols and procedures, review and update as required.
- Support systems to ensure that practice premises are properly maintained and cleaned and that adequate fire prevention and security systems are in place.
- Assist the Business Manager in the procurement of practice equipment, supplies and services within target budgets.
- Contribute to the practice’s disaster recovery plan to ensure adequate procedures are in place.
- Arrange appropriate maintenance, calibration and servicing for practice equipment.
- Organise and co-ordinate maintenance of the practice premises and infrastructure, ensuring the provision and maintenance of the premises and its utilities
- Arrange maintenance where needed including obtaining quotes for comparison where requested
- Assist the clinical teams and MDT Co-ordinator with the management and entry of information to Co-Ordinate My Care (CMC) as and when needed

**Patient services**
- Assist the Management team to ensuring service development and delivery is in accordance with local and national guidelines.
- Assist the Management team to ensuring the practice complies with NHS contractual obligations in relation to patient care.
- Production of patient and other correspondence, notifications and information for the practice and the website in a timely manner, ensuring website is up-to-date
- Ensure all important and seasonal information is available at the practice, on the website, via SMS etc
- Ensure the practice participates in national and local health campaigns where appropriate to the practice population
- Maintain and distribute all information to assist access to patients services, including promotional material and contact details, whether in hard copy or electronic form
- Maintain and develop the practice website, electronic, social media communications and access

**Clinical Auditing**

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