Service Administrator
2 months ago
HYBRID WORKING
- JOINING A GLOBAL LEADER
- PROGRESSION WITHIN ROLE
Full-time / Hybrid working 3 days office and 2 days at home.
***
**Service Administrator Responsibilities**:
- Dispatching engineer field work daily such as Repairs, Preventative Maintenance, Installations.
- Supporting field service engineers by managing parts ordering and stock transfers.
- Day to day managing of the Service Admin shared inbox dealing with all customer requests.
- Raising service contract quotes, progressing from acceptance to processing, reviewing existing contracts, sending renewals.
**Service Administrator requirements for the role...**
Be able to use your own initiative and manage the workload.
Work well under a fast pace environment
Attention to detail is essential.
**Service Administrator experience**:
- You must have previous experience in a service administrator role within a busy department.
- To provide Customer Service Excellence for both verbal and written communications.
- Complete assigned tasks within tight timeframes.
- Co-ordinate with all departments within the Business.
- Be competent with Microsoft Office Package.
- Service Max, SAP and Contracts knowledge desirable.
Thank you and good luck
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