Valet Attendant

3 months ago

London, United Kingdom COMO Metropolitan London Full time

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

**What you will do;**
- To maintain accurate records of the hotel Linen Inventory and assist in stock taking.
- To maintain and post accurate records of stocks uniform and discarded staff uniforms
- To be in control of damaged and re wash linen items, and address issues accordingly.
- To process any dry cleaning items of bedding, curtains and upholstery.
- To repair any staff uniforms and upholstery items where possible.
- Guest laundry and dry cleaning to process correctly, and report any defects or missing items.
- To ensure all maintenance tasks are reported to the maintenance department and a check one to ensure items are repaired. If not report to head/deputy housekeeper
- To ensure the valet area is clean and tidy at all times.
- To handle all complaints relating to the valet in a professional and courteous manner, forward any comments to the Duty manager
- To handle all enquiries relating to the valet efficiently and promptly deal with all requests

**Who you are**:

- A passionate individual who play close attention to detail
- Has the ability to multitask in a fast-paced environment
- A communicator and collaborator
- A high level of organisational skills

**What we will offer you**:

- Competitive salary of £27,956 + Expected average annual service charge of £3,600
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- Free meals on duty
- Free Uniform & laundry service
- 28 paid holidays per year, increasing with service
- NEST Auto-enrollment Pension
- Company Sick Pay

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