Customer Relations Advisor
7 months ago
**Customer Relations Advisor (FT)
- Remote working**
Paul Rhodes Bakery is looking for a passionate, driven and professional customer-focused advisor to join their Customer Service Team as a Customer Relations Advisor. Our customer base includes top restaurants and hotels, independent cafes and delis, and major sporting and entertainment venues.
**_This role is based on working from home, but we expect that you will need to work on-site at the Bakery for a minimum of three days each month._**
**_To be considered for this role, please ensure to include a COVER LETTER with your CV. In the cover letter, you should let us know why this role is of interest to you and why you feel you would be a good fit._**
**Key Responsibilities**:
- Taking a high volume of calls regarding customer inquiries and orders.
- Generating and processing orders as per customer requirements.
- Resolving customer/internal queries and complaints regarding deliveries, orders, claims, invoices and general enquiries.
- Great communication/interpersonal skills verbally and written.
- Demonstrate excellent system skills and strong administration skills with a high level of accuracy and attention to detail.
- Taking ownership of customer enquiries through to resolution by delivering an efficient service and having a “customer first” attitude and approach.
- Able to work in a fast-paced environment and achieve daily KPIs and deadlines.
- Great multitasker, able to switch between high-volume calls and back-office work.
- A natural flair for customer service over the phone and face to face when dealing with internal and external customers.
- Ability to liaise with multiple departments to get the best outcome for the customer.
- Being proactive, solution minded and able to problem solve.
- Having a positive work attitude and being a team player.
Hours of work are 40 per week (including breaks) working 5 days a week on a rota basis between 7am and 5pm.
-
Customer Relations Advisor
7 months ago
London, United Kingdom Paul Rhodes Bakery Full time**Customer Relations Advisor (FT) - Remote working** Paul Rhodes Bakery is looking for a passionate, driven and professional customer-focused advisor to join their Customer Service Team as a Customer Relations Advisor. Our customer base includes top restaurants and hotels, independent cafes and delis, and major sporting and entertainment venues. **Position...
-
Customer Relations Advisor
3 days ago
London, United Kingdom Baynard Health Full timeAn opportunity has arisen in our London office for a Customer Relations Advisor. We are looking for someone that has experience of working within a reception type or customer service type role. Someone who can deliver a first class customer service but also help on the admin side of the business when required. Package: 25 days annual leave plus your...
-
Customer Relations Advisor
7 months ago
London, United Kingdom Paul Rhodes Bakery Limited Full time**Customer Relations Advisor (FT) - Remote working** Paul Rhodes Bakery is looking for a passionate, driven and professional customer-focused advisor to join their Customer Service Team as a Customer Relations Advisor. Our customer base includes top restaurants and hotels, independent cafes and delis, and major sporting and entertainment venues. **This...
-
Customer Relations Advisor
1 week ago
London, United Kingdom Paul Rhodes Bakery Limited Full timePaul Rhodes Bakery is looking for a passionate, driven and professional customer-focused advisor to join their Customer Service Team as a Customer Relations Advisor. Our customer base includes top restaurants and hotels, independent cafes and delis, and major sporting and entertainment venues. **This role is based on working from home, but we expect that...
-
Customer Relations Advisor
7 days ago
London, United Kingdom LOVESPACE Full timeAs a Customer Relations Advisor, you will have the opportunity to work with our customer operations team to deliver an outstanding service to our customers. You will be providing assistance for the full customer journey, from answering customer queries to ensuring their delivery is a success, playing a key role in continuing to build a positive reputation...
-
Customer Relations Advisor
5 days ago
London, United Kingdom Otto Car Full time**About us** **Otto Car is a high-growth business in the mobility sector in London. We strive to help private hire drivers and Uber partners get PCO ready cars and achieve their goals. We're helping to change the fabric of how we move in this city one car at a time.** **Our work environment includes**: - **Growth opportunities** - **On-the-job...
-
Customer Service Advisor
5 days ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Service Advisor** **Salary: Up to £22,000** **Hours: Monday - Friday, shifts between 8am - 6pm** Our client is searching for a passionate and talented customer focused individual who will engage with customers while providing excellent support for their outstanding utility company. They are looking for someone who enjoys delivering high quality...
-
Sales & Customer Relations Advisor
5 days ago
London, United Kingdom Seritag Full time**Job description** We are looking for a bright, energetic and organised someone to help us grow. We are Seritag, a small start-up and leading online provider of NFC products (clever contactless microchips that can be scanned with mobile phones) based in Mortlake, South WestLondon. NFC is a rapidly growing market and we need someone that can really make a...
-
Expert Mortgage Advisor
2 weeks ago
London, Greater London, United Kingdom Online Mortgage Advisor Full timeWe are recruiting for an Expert Mortgage Advisor to join our team at Online Mortgage Advisor. As an advisor, you will be responsible for providing high-quality advice to clients on various types of mortgages and protection products.You will need to have a minimum of 2 years of mortgage advisory experience and be fully CeMap qualified. We are looking for...
-
Senior Financial Advisor
2 weeks ago
London, Greater London, United Kingdom Online Mortgage Advisor Full timeJoin Our TeamWe are looking for experienced mortgage advisors to join our team at Online Mortgage Advisor. As a Senior Financial Advisor, you will be responsible for providing high-quality mortgage advice to clients across the UK.Estimated Salary: £45,000 - £65,000 per annum (dependent on experience and qualifications)Company OverviewWe are a...
-
Employee Relations Advisor
7 months ago
London, United Kingdom Walters People Full timeEmployee Relations Advisor - Initial 3-month contract (potential to be extended) Job Title: Employee Relations Advisor Contract: Initial 3-month contract Location: London (Hybrid) Salary: £27,000 - £33,000 (PAYE Equivalent) Hours: Full-time **Role details - Employee Relations Advisor** We are currently looking for an autonomous Employee Relations Advisor...
-
Platform Support Advisor
7 months ago
London, United Kingdom Resident Advisor Full timeFounded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 6 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a...
-
Customer Relations Advisor
7 days ago
London, United Kingdom Club Med Full time**About us**: Established in 1950, Club Med are the pioneers of premium all-inclusive holidays. Club Med has been continuously innovating over the last 60 years and now offers close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise. Club Med offers a new way of experiencing holidays in its...
-
Customer Relations Advisor
7 days ago
London, United Kingdom Club Med Full timeContratCDI - LocalisationLondres - Référence- R-30870- CatégorieBureaux **About us**: Established in 1950, Club Med are the pioneers of premium all-inclusive holidays. Club Med has been continuously innovating over the last 60 years and now offers close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club...
-
Customer Relations Advisor
7 days ago
London, United Kingdom Club Med Resort Full time**About us**: Established in 1950, Club Med are the pioneers of premium all-inclusive holidays. Club Med has been continuously innovating over the last 60 years and now offers close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise. Club Med offers a new way of experiencing holidays in its...
-
Employee Relations Advisor
6 days ago
London, United Kingdom The Recruitment Lounge Ltd Full time**The Company** A forward thinking, innovative company that encourages their staff to actually have a voice. **The Job - EMPLOYEE RELATIONS ADVISOR** Our client is looking for an EMPLOYEE RELATIONS ADVISOR to support the HR Department to develop internal management on training, coaching & ensuring all policies and procedures are adhered to at all...
-
Customer Service Assistant
7 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Relations Advisor
1 day ago
London, United Kingdom Otto Car Full time**About us** **Otto Car is a high-growth business in the mobility sector in London. We strive to help private hire drivers and Uber partners get PCO ready cars and achieve their goals. We're helping to change the fabric of how we move in this city one car at a time.** **Our work environment includes**: - **Growth opportunities** - **On-the-job...
-
Customer Service Assistant
7 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Employee Relations Advisor
1 week ago
West London, United Kingdom Tiger Recruitment Ltd Full time**Employee Relations Advisor** **6 Month Contract** **£35,000-£40,000** I have an urgent requirement for an Employee Relations Advisor to join a busy HR team in a contract position to start ASAP. What you’ll do: - Respond to employee queries and concerns and escalating concerns appropriately in a professional manner - Ensure that a high level of...