Head Waiter/waitress

6 months ago

Manchester, United Kingdom MUSU Mcr Full time

About MUSU Manchester:
MUSU Manchester, a gem in Manchester’s culinary crown, prides itself on an unparalleled dining experience marked by exquisite cuisine and impeccable service. As we continue to elevate our gastronomic standards, we're seeking a skilled and passionate Chef De Rang to join our dedicated team.

Key Responsibilities:

- Exceptional Guest Service: Provide outstanding service to our guests, ensuring their dining experience at MUSU Manchester is memorable and exceeds expectations.
- Expert Menu Knowledge: Have an in-depth understanding of our menu items, preparation techniques, and ingredients to educate and advise guests effectively.
- Table Management: Oversee a section of the restaurant, managing guest interactions, order coordination, and table settings with proficiency and elegance.
- Team Coordination: Work seamlessly with kitchen and other dining room staff to ensure timely service and guest satisfaction.
- Feedback Handling: Address any guest concerns with professionalism and tact, and relay relevant feedback to management and kitchen staff.
- Maintain Standards: Uphold the highest standards of cleanliness and presentation in all areas of the restaurant.

Key Qualifications:

- Proven experience in a fine dining or upscale restaurant setting, ideally in a similar role.
- Exceptional communication skills and fluency in English; additional languages are a plus.
- Demonstrated ability to work effectively in a team-oriented environment.
- Keen attention to detail and a commitment to high-quality service.
- Flexibility to work in shifts, including weekends and holidays.
- A passion for the hospitality industry and a drive for continuous learning and improvement.

Benefits and Perks:

- Competitive salary.
- Generous staff discount at MUSU Manchester.
- Career advancement opportunities within the MUSU brand.
- Access to training and development programs.
- Work in a dynamic, supportive, and professional environment.

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.42-£12.00 per hour

**Benefits**:

- Company events
- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- Do you have any experience of working in a fine dinning restaurant?

Work Location: In person

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