Administrator

**Job purpose**

Based in the Unit Personnel Office HMS Raleigh, this role provides a broad and flexible service to meet the contracted personnel administration requirements of the Armed Forces (predominantly the Royal Navy). Employed as an Administrator with specific responsibility, there will be the potential to rotate through various elements of professional tasks when required to meet the needs of the business. Training can be provided, where appropriate.

**Responsibilities**

**Tasking for this role includes**:

- Administering Service personnel HR (Joint Personnel Administration) system accounts, including data input.
- Providing a direct customer interface and liaison with co-ordinators and line managers.
- Advising on pay, allowances, expenses and personnel management matters.
- Assessing eligibility for promotions, honours and awards.
- Maintaining personnel documents.
- Carrying out any other tasks as determined by the Mitie Line Manager, including shadow training and support or cover for other Administrators in the contract area, when required.

**An interoperable approach is taken to the delivery of contracted services and there may be a need to undertake wider administrative tasking.**

**Knowledge skills & experience**
- Administration experience with organisational skills and a high degree of integrity.
- Good verbal and written communication skills and ability to develop working relationships.
- Good all-round standard of education, especially literacy and numeracy (educated to GCSE English and Maths or equivalent).
- Knowledge/understanding of MOD administration and processes (desirable).
- Ability to adapt to change and undertake additional training when required.

**Additional Information**
- Security clearance and DBS (Disclosure and Barring Service) Standard will be a requirement.
- The Contract operates a 37.5 hour working week between the hours of 0730 and 1700 Mon to Fri only.
- Required to wear approved company work wear.
- Expected to support a safe working culture and adhere to the Health and Safety procedures, processes and the law.
- Required to Comply with the General Data Protection Regulations and observe confidentiality.

**Person**

Personable, confident, professional with good judgement and ability to communicate effectively. Pro-active and responsive to changing needs of the business and the demands of the customer, while remaining calm under pressure and self-motivated. Versatile and innovative where necessary. Reliable, discreet and well presented, giving a positive image of Mitie company values.

**Additional information for internal applicants