Care Coordinator

2 weeks ago


Hove, United Kingdom Martlets Hospice Full time

**Care Coordinator
- Martlets Care**

Are you reliable, self-motivated and passionate about working for a service which delivers great home care in our community?

Martlets Care has a strong reputation for providing high quality care services to clients living independently in their own homes within the community of Brighton and Hove. As a social enterprise all our profits go to the Martlets Hospice.

**Main duties will include**:

- Provide the first point of contact for all clients; staff and their relatives/carers
- Work within the Care Coordination team to efficiently care match clients calls - making sure care assistants are appropriately allocated to clients so that care is delivered on time, safely and in line with clients wishes (as agreed in their care and support plan)
- Accept, allocate and process new referrals for care and support promptly
- Work within the coordination team to manage carer schedules & carer concerns
- Motivating, supporting and engaging within the office team
- Take part in the out of hours emergency on-call rota, when required by mutual agreement (paid)
- Compliance with all Care Quality Commission requirements

**Key skills required**:

- Willing to work as an effective member of the Martlets Care team
- Excellent professional telephone manner and clear English language abilities
- Experience of Staffplan, or a care planning database, preferred
- Ability to prioritise and to establish priorities
- Good IT skills (Office, Word, Excel)
- Excellent organisational, communication and administration skills
- Attention to detail, good spelling and numeracy
- An understanding of compliance and quality requirements in a care or business setting

**Hours**:
37.5 hours per week, Monday to Friday.

**Job Types**: Full-time, Permanent

**Salary**: £21,848.00-£24,189.00 per year

Ability to commute/relocate:

- Hove: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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