Business Support Apprentice

4 weeks ago


Redcar, United Kingdom Serco Plc Full time

Apprentice Administrator
Redcar
Full Time, Fixed Term Apprenticeship
£17,680 per annum

Here at Serco we are seeking an apprentice to assist with the provision of business support to both our internal Fleet Team and wider customer base. The position includes a Level 3 Business Administration NVQ Diploma, which will give you the opportunity to learn, use and develop a wide range of administration and organisational skills. Through on the job learning you will develop experience in various software and portals, including Microsoft Office, a Fleet Management Database and many online systems, which are necessary to carry out our daily duties.

**Some of the duties you will undertake will include**:
Accurate maintenance of the vehicle and driver data in the Fleet Management System.
Data entry into various databases, including penalty charge notice entry into the Fleet Management System.
Running reporting for customers, including creation of exports and imports into the Fleet Management System.
Processing driver declarations and conducting driving licence checking.
Ordering and issuing of Fuel Cards, including administration aspects.
Processing vehicle amendments on the Motor Insurance Database.
Administration of owned vehicle documentation, including V5 and plating.
Administration of Operator Licence vehicles, including the use of the Traffic Commissioner site, and providing reporting for audit preparation.
Interaction with internal and external stakeholders.
Developing ways to improve our working methods and processes to ensure we always provide the best service possible.

What's in it for you?

We are looking for someone with excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone-based customer service and will be able to input data at speed and with a high degree of accuracy.

Onsite learning is paid and completely transferable
Pension scheme
25 days annual leave
Health & Wellbeing Benefits
Opportunity to gain practical experience in a professional environment
Full training and support provided
A chance to work with a supportive and experienced team
A pathway to a potential career
Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.



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