Dementia Adviser

**About The Role**:
**Location**:Community based in North Wales with some home working Elements.

**About the role**

We are looking to welcome an approachable, enthusiastic, and knowledgeable, community-based Dementia Adviser to join our supportive and compassionate team, focusing on supporting people affected by dementia.

There is no direct care element to our role. We provide advice, support, guidance and problem solving help to people affected by dementia; passionately promoting their independence, improving sense of well-being, putting people in more control of their lives. This is sometimes by telephone, sometimes in person, and the role also involves building connections with other local services to help people find all of the support and activity available to them.

This is a great opportunity to join our team providing personalised advice and support to people diagnosed with dementia and their carers and to promote our service and build relationships with a range of health and social care professionals in the voluntary and private sector.

What you will do:

- Offer a vital, compassionate advice service to support and guide those affected by dementia - in person and by phone.
- Provide community based, face to face visits for an increased level of support for more complex cases.
- Manage referrals, assist clients in assessing their information and support needs in a person-centred manner.
- Problem solve - helping people find ways to better live around symptoms and challenges that come from their dementia.
- Provide knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- Network local services to strengthen a Dementia Friendly Community.
- Develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

**About you**
- Have a strong understanding of dementia.
- Good organisational and time management skills.
- An ability to assess client needs along with the understanding of the need for client confidentially.
- Strong communication skills, both written and verbal.
- An ability to manage and support challenging emotional situations.
- Strong ICT skills.

**About Alzheimer's Society**:
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

**Our Values**

We are **Determined to make a difference** when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

**Equal Opportunities**

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.