111 Health Advisor

2 weeks ago


Croydon, United Kingdom London Ambulance Services Full time

**Job overview**

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like to develop your career with the London Ambulance Service?

Would you like generous NHS Benefits for shopping, outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

Here's your chance to join the 111 team as a '111 Health Advisor' if you answered "yes" to these questions

**Main duties of the job**

Using excellent communication skills, you will assist and prioritise patients, supported by computer software to ensure and deliver a quality driven service to our callers. Providing advice or guidance under the direction or supervision of a health care professional, you will ensure appropriate support is given to our patients. In this role, you will also liaise with other agencies and healthcare providers and learn the necessary skills to manage the more challenging calls and situations.

**Shift patterns/hours available**:
**Evenings and Weekends - **30 and 37.5 hours p/w.You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday). You will also be required to work 2.5 weekends out of 4.

**Weekend Only - **Only 15 hour p/w.You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)

**Overnight - **37.5 hours p/w only.You must be able to work between the hours of 20:00 to 08:00 throughout the week. (Monday to Sunday) and you will be required to work 2.5 weekends out of 4.

**Main duties of the job**

Using excellent communication skills, you will assist and prioritise patients, supported by computer software to ensure and deliver a quality driven service to our callers. Providing advice or guidance under the direction or supervision of a health care professional, you will ensure appropriate support is given to our patients. In this role, you will also liaise with other agencies and healthcare providers and learn the necessary skills to manage the more challenging calls and situations.

**What We Can Offer You**
- A starting salary package of £27,129 p.a pro rata on completion of training.
- Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
- Generous NHS Pension Scheme
- 27 days annual leave(pro rata), plus additional bank holiday leave allocated
- Career Progression

For more information on our 111 Health Advisor role, please click below:
**Job Types**: Full-time, Part-time, Permanent

**Salary**: £27,129.00-£28,649.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Every weekend
- Night shift
- Overtime
- Weekends only

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 06/04/2024


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