Assistant Personal Assistant

6 months ago

Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for an Assistant PA to provide comprehensive administrative support to the Paediatric Audiology Team. You will need to be confident using computer databases, be motivated and able to work efficiently. You will be part of a small team providing high quality administrative and clerical support.

The Paediatric Audiology Department forms part of the Women’s and Children’s Division of the Trust. The office is based at Eagle Bridge Health and Wellbeing Centre in Crewe. The individual will be part of a friendly clerical team which supports one consultant, two scientists and 6 audiologists.

You may be asked to cover the role of the PA when she is absent.

The Paediatric Audiology office is located on the second floor of a large modern health centre with good facilities for staff and a café and pharmacy located in the entrance hall. The office is within walking distance to the centre of Crewe and a large supermarket is next to the health centre. Parking is free.

For more information about the role please speak to Nicole Campbell on 01270 826256.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

JOB PURPOSE
The post holder will provide a comprehensive, quality, and confidential secretarial/administrative service to the clinical professional team. The Assistant PA will be expected to organise their own workload and co-ordinate their activities in conjunction with, and supervised by, the PA to ensure that an efficient service is provided.
The post holder will be capable of the full administrative function within the team and be able to step-in to fill gaps to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team.
SERVICE DELIVERY
1. Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and approving clinical letters,
recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales,
2. Assist with managing diary commitments by liasing with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all clinical professionals are briefed on any difficulties, problems or issues,
3. Maintain constructive relationships with others within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
4. Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information and being able to obtain information using the internet,
5. Provide information to patients/relatives and carers where appropriate and according to agreed guidelines,

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