Shopfloor Senior Sales

2 weeks ago

Swindon, United Kingdom adidas Full time

Contribute to meeting or exceeding store sales and profit targets by:
¬ Passionately inspiring consumer loyalty to the brand

¬ Diligently executing store operations, with a special focus on selected functional areas

¬ Providing support and feedback to Retail Professionals

PURPOSE & IMPACT ON ORGANIZATION:
¬ Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all

available store resources to meet or exceed them

¬ Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive

commercial success

¬ Be a role model for customer service and meeting or exceeding customers’ expectations

¬ Share your customer service experience and train selected team members to fi ne-tune their service skills

¬ Be a resource for Retail Professionals in dealing with complex customer service situations

¬ Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

¬ Use advanced Category expertise to successfully meet the specifi c needs of even the most demanding customers

¬ Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned

Categories (if applicable)

¬ Adhere to all established policies and procedures

¬ Execute and maintain established Visual Merchandising and In-Store Communication standards

¬ Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire

product offer is represented on the sales floor

¬ Complete cash register transactions quickly and accurately

¬ Minimize loss in both, the stockroom and the sales floor

¬ Perform all store operations in a safe, effective and efficient manner

¬ Collaborate productively and respectfully with team members

¬ Make yourself available to support other team members when needed

¬ Seek coaching and learning opportunities to continually improve your performance

KEY RESPONSIBILITIES:
¬ Not Applicable

AUTHORITIES:
¬ Customers

¬ Peers and Supervisor

KEY RELATIONSHIPS:
¬ Advanced Retail Professional Competencies

(additions based on market needs)

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
¬ Minimum 6 months work experience in a sports/fashion customer
- and commercial-focused retail environment with

advanced selling experience and solid product, retail and industry understanding

¬ Basic numeracy and literacy and advanced verbal communication skills

(additions based on market needs)

MINIMUM QUALIFICATIONS:
This document is proprietary and confidential information of adidas AG.

SIGNED BY: EFFECTIVE DATE:
**Salary**: £11.32 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Swindon: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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