Lead IT Application Specialist

3 months ago

Coventry, United Kingdom Orbit Group Full time

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

**The role**

As a Lead IT Application/Product Specialist, you will be responsible for supporting the development and implementation of Orbit’s current and future IT strategy. The IT Product Specialist will serve as SME providing specialist product expertise for the relevant domain.

Working with the IT Product Leads and business stakeholders, you'll devise prioritised programmes of work designing and delivering solutions, meeting business requirements for change, advising and influencing business processes and maintaining integrity of data in key systems. You'll be driving efficiencies for the business through upgrades, enhancements and features with a keen focus on continuous improvement and maximising benefit of the systems.

This role is part of Corporate Services where you'll help us give colleagues the support they need to be brilliant.

**What you'll achieve**
- Enhance IT managed systems/products for internal and external customers, maximising efficiencies and managing/projecting resource requirements to meet business demand, and in line with agreed KPIs
- Work with other internal teams and/or 3rd parties to resolve ongoing problems with focus on reducing incidents, acting as an operational/functional escalation path for Product Analyst team.
- Support development of the IT Roadmap and Strategy in conjunction with the IT Product Manager/Lead and key stakeholders.
- Understand business activities and its ambitions, strategically, commercially and culturally, to ensure the effective and timely provision of technology to support Orbit’s agreed strategy
- Develop productive relationships with business stakeholders across Orbit to understand business requirements and influence business change requests to align to IT strategy

**What you'll bring**

**Essential skills**
- Experience of supporting/leading in a Dynamics CE / CRM environment including associated peripheral systems.
- Experience working within a customer sales/customer experience role therefore an understanding of the business operation.
- Demonstrates a comprehensive understanding of business requirements for system functionality
- Proven experience of analysing and documenting complex business processes and requirements.
- Ability to analyse and document data processes and integration requirements across all core systems

**Why Orbit?**

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

**A rewarding experience that works for you**

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

**A place to progress**

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

**A purpose to feel proud of**

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

**How we hire**

We aim to make our hiring process simple and fair:

- Interview(s)
- Decision and offer

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