Kitchen Sales Assistant

2 weeks ago


WestonsuperMare, United Kingdom Better Kitchens Ltd Full time

As part of our continued expansion, Better Kitchens are looking for two **Full Time or Part Time** **Sales Assistants** to join our busy team.

Better Kitchens provide complete kitchens and components to customers across the UK who will have either placed an order using our online shop, via our showroom or over the telephone.

This role involves dealing with customer enquiries in our showroom, by telephone and Live Chat.

The position requires an ability to understand kitchen designs and plans, good communication skills, the ability to work to tight deadlines and being able to work closely within a team.

**The primary duties of this role include?**
- Helping customers to purchase their new kitchens online.
- Greeting customers who visit the showroom and making them feel at ease to browse and ask questions.
- Helping customers to achieve their plans and ideas by informing them of options and techniques.
- Assisting customers with colour and style options.
- Informing the customers of the Better Kitchens buying process.
- Taking payments from customers and producing invoices and credit notes.
- Working towards service based targets.
- Previous sales experience within the furniture industry would be desirable but not essential.
- This is a customer-facing role, so you will need to be comfortable speaking face-to-face with customers in our showroom and on the phone regarding their kitchen orders.
- Previous experience of working within a phone based/ office environment.
- Clear and professional communication skills both verbally and written.
- The ability to plan, organise and manage your own work schedule.
- Excellent telephone manner and relationship building skills with customers and suppliers.
- Ability to adapt to new procedures and processes as required.

**Hours & Pay**:

- Full Time or Part Time contract on a biweekly rota.
- 37.5 hours per week to include every other Saturday 10am to 4pm.

or
20 to 25 hours per week Mon to Fri, to include every other Saturday 10am to 4pm.
- Part Time hours to be mutually agreed.
- Potential for late night opening during busy periods.
- Additional hours when required to meet service targets.
- Pro Rata Salary from £21,000 to £35,000 OTE.

**What will you get from the role**:

- 28 days holiday (including bank holidays).
- Free parking.
- Staff Discounts.
- Free Tea & Coffee.
- Pension Scheme.
- Be part of a growing company and team.

**About Better Kitchens**:

- Better Kitchens was founded in 2006
- We are a leading online supplier of kitchens
- We are one of the fastest growing online kitchen specialists.
- Customer service is at the heart of what we do.
- We think about things differently

**Job Types**: Full-time, Part-time

**Salary**: £21,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person


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