Outpatient Physiotherapy

At Derbyshire Community Health Services NHS FT we have an exciting opportunity for you to join our outstanding CQC rated Trust as a Band 2 Administrator.

To manage patient referrals by registering details on the electronic system, work on the telephone booking line to manage appointments and handling patient queries.

You will be the first point of contact for patients, offering a choice of appointments across Derbyshire.

You will book appointments and make appointment changes using System One.

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.

During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.

**PLEASE NOTE**: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

You will provide administrative support to the Musculoskeletal service using ERS.

You will work on the Out Patient Physiotherapy telephone line booking appointments and handling patient queries. You will be the first point of contact for patients calling to book and change appointments at our out-patient physiotherapy department across Derbyshire.

You will deal directlywith the general public and manage our electronic appointments booking system using System One to provide a customer centred service. You will ensure enquiries are dealt with appropriately and in a timely manner. You will book patient transport and interpretersas required.