Part Time Technical Customer Service Advisor
2 months ago
**Duties**:
- Input orders onto the back office system using Sage 1000
- Resolve customer complaints in a timely and cost effective manner
- Manage your own workloads; prioritising and meetings your objectives
- Continuous development on product knowledge to answer related questions
- Contribute to team activity
**Skills**:
- Work well under pressure and meet deadlines
- MS Office skills
- Data entry experience with high accuracy
- Willingness to learn new skills
- Able to read technical drawings and instructions
You must have experience working within a Contact Centre/ Customer Service environment
**Benefits**:
- 21 days holiday plus bank holidays - 1 day extra for each year of service, capped at 25 days, so 5 years means 25 days
- 4 x salary life assurance
- Access to an employee assistance programme
- Quarterly nights out paid at £25 per head
- Contributory defined contribution pension scheme
- Premium watch for 10 years' service
**Hours
**Wednesday to Friday 8:30am - 5:00pm
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