Leisure Attendant

3 weeks ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
In this customer facing role you will be responsive to member’s needs, maintaining excellent UofG facilities and equipment while sustaining a safe and welcoming environment.

**Main Duties & Responsibilities**
1. Proactively engage and communicate with customers to provide an outstanding customer experience.
2. Provide information to existing and prospective customers on the services provided by UofG Sport in a positive and professional manner.
3. Provide pool lifeguard and steam room/sauna supervision to maintain levels of safety, guidance for swimmers and other pool area etiquette.
4. Undertake key building operations tasks including, but not limited to:

a. Set up and take down equipment safely and on time to promote smooth transition between activities
b. Ensure high levels of cleanliness, particularly changing and toilet facilities, are maintained at all times
c. Preventative maintenance of equipment and fabric of the building is undertaken, maintenance information recorded, and damage/faults reported d. Laundry of towels and other core items
6. Assist the Duty Managers and Senior Operations Assistants in the collection and counting of the vending operations and stocking of machines.
7. Ensure compliance with relevant H&S and ISO legislation during all work activities, as detailed within the Emergency Action Plan (EAP) and Normal Operating Procedures (NOP).
8. Responsible for co-ordination with emergency services, customers and Duty Managers in the event of an incident and in line with Emergency Action Plan (EAP) and the Normal Operating Procedures (NOP).
9. Assist the Duty Managers and Senior Operations Assistants in facility closing procedures to ensure customers have vacated premises and the facility is left safe and secure.

**Knowledge/ Qualifications/Skills/Experience**

**Knowledge/ Qualifications**

**Essential**:

A1 Scottish Credit & Qualification Framework level 3 in English and Mathematics or equivalent, and some experience of working in a similar role. Or the ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.
A2 Requirement to hold either an up-to-date Pool Lifeguard Qualification (NPLQ or NARS), or First Aid at Work qualification / alternatively demonstrate knowledge and ability to gain both qualifications within 6 month period if neither are currently held.
A3 Knowledge of correct manual handling technique.

**Desirable**:

B1 REPs Level 2 qualification.
B3 Current holder of a Full Clean Driver’s License.

**Skills**

**Essential**:

C1 Strong, confident and adaptive communicator with good interpersonal skills, adjusting style to suit different people or situations; ability to start conversations as well as respond positively to enquires and communicates effectively with team members.
C2 Ability to work under pressure and deal with customer queries effectively in a timely and proactive manner.
C3 Work effectively as part of a team, actively contributing to team morale.
C4 Good time management skills.
C5 Work independently and under minimum supervision.
C6 Strong swimming and lifeguarding skills, including spinal board management.
C7 Ability to react calmly, quickly and effectively in emergency situations.

**Desirable**:

D1 Ability to use defibrillator.
D2 Ability to operate and manoeuvre mechanical grounds maintenance equipment.

**Experience**

**Essential**:

E1 Relevant sport/leisure facility experience (or equivalent) with qualifications above.
E2 Proven ability to successfully operate within a multi-functional team, delivering against agreed targets.
E3 Experience of dealing with demanding customers, enquiries and feedback.

**Desirable**:

F1 Previous experience of working in a busy customer facing environment.
F2 Experience of working in wet side and dry side leisure facility operations.
F3 Experience of working in outdoor leisure facility operations.

**Terms and Conditions**
Salary will be Grade 2, £21,400 per annum pro-rated to the number of hours assigned to, and worked by, you.
This post is open ended and part time for a minimum of 2 hours per week.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
3 A flexible approach to working.

  • Leisure Club Attendant

    5 days ago

    Glasgow, United Kingdom Glasgow Argyle Hotel, Signature Collection by Best Western Full time

    Leisure Club Attendant Glasgow Argyle Hotel, Signature Collection by Best Western The OpportunityWe are seeking a friendly and enthusiastic Leisure Club Attendant to join our team. As a Leisure Club Attendant, you will be responsible for ensuring that the leisure club facilities are clean and well-maintained,...

  • Leisure Club Attendant

    5 days ago

    Glasgow, United Kingdom LGH Hotels Management Full time

    The Opportunity We are seeking a friendly and enthusiastic Leisure Club Attendant to join our team. As a Leisure Club Attendant, you will be responsible for ensuring that the leisure club facilities are clean and well-maintained, providing excellent customer service to our members, and assisting with the day-to-day operations of the leisure club. ...

  • Leisure Attendant

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** In this customer facing role you will be responsive to member’s needs, maintaining excellent UofG facilities and equipment while sustaining a safe and welcoming environment. **Main Duties & Responsibilities** 1. Proactively engage and communicate with customers to provide an outstanding customer experience. 2. Provide information to...

  • Leisure Attendant

    1 month ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** In this customer facing role you will be responsive to member’s needs, maintaining excellent UofG facilities and equipment while sustaining a safe and welcoming environment. **Main Duties & Responsibilities** 1. Proactively engage and communicate with customers to provide an outstanding customer experience. 2. Provide information to...

  • Room Attendant

    5 days ago

    Glasgow, United Kingdom Britannia Hotels Full time

    Location: Glasgow, G2 4PP, United Kingdom Address: 10 Elmbank GardensThe Britannia Inn Glasgow is situated next to Charing Cross Train Station and near to Glasgow International Airport. The Hotel boasts 278 bedrooms, and a modern-style restaurant for breakfasts and evening meals. Brand new vacancies! We are looking for Part time room attendants at our...

  • Room Attendant

    1 day ago

    Glasgow, United Kingdom Radisson Blu Hotel Glasgow-Rooms Full time

    Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world’s most dynamic and fast-growing hotel companies. By saying yes, you will become part of our worldwide success story. - Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development...

  • Room Attendant

    3 weeks ago

    Glasgow, United Kingdom Frasers Hospitality Full time

    ROOM ATTENDANT, FRASER SUITES GLASGOW Rate of Pay / Hours £21,749 Type of Contract - FULL TIME Location - Glasgow Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia,...

  • Room Attendant

    5 days ago

    Glasgow, United Kingdom Radisson Hotel Group Full time

    Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of our business success and future. Our people are...

  • Room Attendant

    5 days ago

    Glasgow, United Kingdom Radisson Blu Hotel Glasgow Full time

    Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world’s most dynamic and fast-growing hotel companies. By saying yes, you will become part of our worldwide success story. Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development...

  • Sales & Reservations Coordinator (Maternity Cover)

    11 minutes ago

    Glasgow, United Kingdom Glendola Leisure Full time

    Sales & Reservation Coordinator MATERNITY COVER OPPORTUNITY The position is **fixed term for 10 months**. Job Desccription Glendola Leisure Group is one of the UK’s leading Family-Owned private Hospitality Companies that own and operate Hotels, Pubs, Coffee Roasteries, Restaurants & a Brewery in London, Glasgow, Edinburgh and Belfast. Our portfolio is...

  • Room Attendant

    3 days ago

    Glasgow, United Kingdom Radisson RED Glasgow-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Room Attendant

    3 days ago

    Glasgow, United Kingdom Radisson RED Glasgow-Rooms Full time

    Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are...

  • Room Attendant

    5 days ago

    Glasgow, United Kingdom Radisson RED Glasgow Full time

    Radisson Hotel Group is one ofthe world's largest hotel groups with ten distinctive hotel brands, and morethan 1,160 hotels in operation and under development in 95+ countries. TheGroup’s overarching brand promise is Every Moment Matters with a signature YesI Can! service ethos. People are at the core of our business success and future. Our people are...

  • Housekeeping Room Attendant

    4 weeks ago

    Glasgow, United Kingdom Gleddoch Resorts Full time

    Gleddoch, one of the most prestigious hotel, golf and spa resorts located close to Glasgow are looking for people to join our existing fabulous team The role of the Room Operative is to perform routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. The Room Operative promotes a positive image of the...

  • Housekeeping Room Attendant

    4 weeks ago

    Glasgow, United Kingdom Gleddoch Resorts Full time

    Gleddoch, one of the most prestigious hotel, golf and spa resorts located close to Glasgow are looking for people to join our existing fabulous team The role of the Room Operative is to perform routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. The Room Operative promotes a positive image of the...

  • Room Attendant

    4 days ago

    Glasgow, United Kingdom Village Hotels - Glasgow - Housekeeping Full time

    Hotel Housekeeper How clean is your house or indeed hotel? If the answer is very, then we have the perfect job for you. Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw...

  • Spa Attendant

    4 days ago

    Glasgow, United Kingdom IHG - Kimpton Blythswood Square Glasgow Full time

    We are looking for an authentic and driven Spa Attendant (32 hours) to join us at Kimpton Blythswood Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!The Spa at Kimpton Blythswood Square is a Scottish escape for guests and visitors alike, we provide a multi-sensory experience with focus on relaxation and...

  • Room Attendant

    4 days ago

    Glasgow, United Kingdom Village Hotels - Glasgow - Housekeeping Full time

    Hotel Housekeeper How clean is your house or indeed hotel? If the answer is very, then we have the perfect job for you. Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw...

  • Spa Attendant

    5 days ago

    Glasgow, United Kingdom Kimpton Hotels & Restaurants Full time

    Spa Attendant (32 hours) - GlasgowWe are looking for an authentic and driven Spa Attendant (32 hours) to join us at Kimpton Blythswood Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections! The Spa at Kimpton Blythswood Square is a Scottish escape for guests and visitors alike, we provide a multi-sensory...

  • Spa Attendant

    1 day ago

    Glasgow, United Kingdom Kimpton Hotels & Restaurants Full time

    Spa Attendant (32 hours) - GlasgowWe are looking for an authentic and driven Spa Attendant (32 hours) to join us at Kimpton Blythswood Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections! The Spa at Kimpton Blythswood Square is a Scottish escape for guests and visitors alike, we provide a multi-sensory...